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August 2023 by Rob Riedinger
I don't do reviews often, but these people were super nice. I needed some shoes for a wedding later that day and they helped me out immensely. The prices are a bit on the high to what I normally buy, but the quality is clearly there. Very friendly, very helpful, would recommend.
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August 2023 by Jonathan Robins
This is the best shoe store I’ve ever been to. The selection is phenomenal, their service is excellent, and every shoe I’ve bought here gets compliments. Very much worth dropping in.
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July 2023 by M V
I have to make sure I write this review to be the most glowing review possible, because that's what this store is. I have tendonitis in both feet. My tendonitis is not really a problem so long as I always wear my metatarsal orthotics. That's no problem with sneakers and most casual shoes, but it definitely is a problem when you need to dress up. You can buy online all sorts of sandals with built-in orthotic soles, but that doesn't take care of dress up events in the winter. I have searched for YEARS for shoes I can wear to a wedding or other dress up event in the winter. Upon a recommendation from a PT, I went to Mark Adrian Shoes. Nancy is one of the kindest and most patient customer service people I have ever met. Nancy made it her mission to find me a pair of comfortable dress up shoes, even if it meant having me try on every single pair in the store, which is basically, what she did, because she spent an HOUR AND A HALF with me!If you have any kind of issues with your feet, go to this store. They will make sure you leave with a comfortable pair of shoes and they have ALL KINDS of shoes that other stores do not have, made especially for foot pain/issues. They also sell orthotics, which I liked better than the ones I had, and they were LESS expensive. WOW. I cannot say enough about Nancy and this shoe store! Wish I had found them years ago - it would have saved me a great deal of time and expense!!Thank you Mark Adrian, and THANK YOU NANCY !!
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June 2023 by Julia K.
Having shopped here almost exclusively for the last three years my conclusion is that quality of the products and the selection on offer is excellent, but the service quality of the way they fit you to the shoes is too biased by the prejudices of the particular sales person helping you. Or perhaps they are too reliant upon the output from the shoe measurement software. In three years of shopping, I now have a collection of footwear which have proven to be comprised of: 1/3 too small, 1/3 too large and 1/3 just right. That's based on taking the advice from the staff about the level of stretching to expect from the type of shoe and from the level of room recommended to leave in the toe box for walking for a long duration in one day. This last time that I went, the salesperson allowed me to draw my own conclusions about fit, and showed me what I asked to see. That was the first time that has happened. And I was pleased with the results. I'm not sure if they are truly trying harder to listen to their customers, or if I happened to get lucky. Overall, I'm ambivalent about returning, because at this rate of success, I might as well take advantage of more generous return policies from other companies.
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May 2023 by chris witt
Nice place to step back and see what a real shoe store is like. Employees are all about customer service. Top brand shoes.
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January 2023 by Scott H.
Beat selection and service on the Northshore. Dicks and REI cannot compare to the selection of quality Euro and US brands found here. I've been there three times and have them on my footwear go to list.
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November 2022 by Schuyler
This is the only shoe store you will ever need. Their old school service , attention to detail, and Knowledge of their products is par none. Shop local and support our community .
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November 2022 by Elaine B.
They are always awesome in customer service. Extremely knowledgeable and they have an excellent selection of footwear.
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October 2022 by Christy Lemp
This is a first class family run shoe store. Had our feet professionally measured and ended up buying 5 pairs of shoes. Had the owner wait on us and he was great. Hard to find this kind of service anymore. We live 500 miles away, but would do business with them again. Highly recommend!
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October 2022 by Jennifer Hellwig
This store has a great selection of high-quality shoe brands, plus knowledgeable staff who are friendly and helpful but not overbearing. What more could you ask for? Salesperson Chelsea took fantastic care of me today! Thank you!
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October 2022 by bob bowles
This is certainly what a shoe store wants to be when it grows up. If you want personal service and folks who actually care about what you put on your feet this is your place.
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September 2022 by Karen F.
This is an exceptional shoe store. The quality of the shoes they carry and the knowledge and professionalism of the staff is amazing. As soon as you walk through their door you feel like your special and they'll do anything they can to get you into the best show possible. The TAOS I purchased are the most comfortable and supportive shoe/sneaker I've had in a long time. It easy to see why they have been in business for so long.
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August 2022 by Sue Funk
I visited the store for the first time and will surely go again and again! Excellent selections of unique and exciting shoes along with friendly, professional and super great staff - a win win for a shopping experience! Can't wait to go back (guess I need an excuse for more shoes LOL!)
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July 2022 by Colleen Harris
I love this store. I visit every time I am in the area. They have a nice variety of quality shoes. The best part of store is the staff. It’s like visiting a shoe store of old. The staff is friendly and actually knowledgeable about the products they are selling. They really go above and beyond to help you find the perfect shoes for your needs.
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July 2022 by Vickie Sneath
This is the shoe store of my dreams!! There is an incredible selection of high quality shoes and sandals to choose from. Excellent, knowledgeable and very personable staff were extremely patient while I tried on many styles. LOVE this store and wish there was one near my hometown in Ohio.
