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October 2023 by June Roberts
I had my grandmother's watch repaired elsewhere, and it still didn't work, and he fixed it!
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June 2023 by ABroadTravels Michigan
Small shop. Friendly people. Nice selection.
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September 2022 by Linda Amero
Run far, far away from this store and owner! If only I could give it a minus rating. Destroyed my ring, didn't follow instructions and left me feeling sick - he should be run out of town on a rail. Save yourself big heartbreak and go somewhere else.
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July 2022 by AJ Kriete
Absolute dumpster fire of a store with an extremely rude owner. Dropped off something for engraving and had to keep calling and checking in. Says they close at 5 and I came in at 4 to pick it up and the girl who does their social media (I hope you're reading this because Google says you're open until 5) gave me the valley girl "ummm we're closed." I responded I was there to pick up an item and I just spoke with the owner and she says "I don't know where anything is." You couldn't call the owner? Still don't have my item back so I guess I'll have to continue driving downtown and fighting the seasonal tourist traffic to find a time that fits within their incorrectly displayed hours (that are also posted on the front door). One last thing is it says NO MASK NO ENTRY. YEAH, GOOD LUCK WITH THAT!
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July 2022 by Walter Benjamin
Beware of this merchant. Casual lying, excuses, and carelessness are what I encountered with this business.
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April 2022 by Jodee Lofgren
I accidentally ordered ring in the wrong size and when I asked about a refund I was told I could return it minus 20% off for a restocking fee. Not impressed. Ended up keeping it instead for a thumb ring due to not getting a full amount on my return. Very disappointed!
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February 2022 by Diana Artiga
I keep coming back to buy and have had many custom items made at Rad Jewelers. Whatever I envision, I know they will be able to replicate. I feel as if they obsess over detail and if something isn’t going to translate well in jewelry, they are honest with the customer. I trust their instinct with jewelry making (hell, they are the creators and makers and have been doing this for years!) and therefore if something I think is possible is in fact NOT possible, then they will be honest and try to work with you and create something you absolutely love. I recommend these jewelers over and over again and will continue to do so!
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February 2022 by Darlene A.
I brought my mother's 67 year old wedding band in to be resized and fixed due to wear. I was extremely happy and satisfied with the work preformed. This ring means so much to me and the great quality of work allows me to wear it every day.
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February 2022 by Diana A.
Got a diamond ring from here. Absolutely beautiful. Was able to see how immaculate the diamond was prior to purchasing. It was nerve wrecking, but they all put me at ease prior to purchasing. Will return and recommend to all my friends.
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January 2022 by Jazz J.
Sadly I did not read any reviews before bringing gold to this man. He told me the gold was not pure as it was overweight, then said he had it melted down and he would give me a much lower price than the market spot price. There was no paperwork regarding what he said the weight was nor a print report from the smelter, which I asked for. I expected to get the gold back in some form, but he said no and paid me the price I initially paid for it ten years ago. The ounce price is double as of today. My income is way below average, I could have used the spot price for my gold. Many times I've considered if he cheated me and I'm a fool, he did.
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November 2021 by Steve T.
This guy is a total hack and con man. I took my Movado watch to him for a new battery. After insulting the brand of the watch he ranted on about what expensive high quality watches he sells. He does not give receipts and expects you to just trust him. When I picked up the watch it was not set at the correct time so I reset it only to find that it wasn't working at all. I thought something else was wrong with the watch since it had a new battery. Given this guy's attitude, I took it to another Jeweler and found that he had put the wrong size battery in the watch (twice as thick) and forced it shut, bending the case of the watch. Buyer beware doing any kind of business with this incompetent ? jeweler. I have since asked around and found that he has a pretty terrible reputation in Gloucester.
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September 2021 by Sea Gull Victim
If you don't know what you have, exactly what it's worth and the lowest you'll take for it, sell nothing. Not an honest place in my personal opinion. Will give you a good deal the 1st time and then try to convince you of some absurd things to get you to pay or be paid absolutely ridiculous amounts. Unless you're in a desperate rush. Get a price from him and then check a few places off the Island or sell on Craigslist. You definitely can do better.
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August 2021 by Trisha Gangi
My friend brought an antique necklace watch to get repaired at this “jeweler”, supposedly he fixed it but she said it wasn’t working. He took it back to fix it again. Had it for three months. Never called her to say it was fixed. When my friend called them, a woman said they were waiting for parts.I went down to get the watch, which was prepaid by my friend, he said she owed $250.00 more. She had already paid him $350.00. He was rude and threatening to me. Thank goodness I had the receipts. Conclusion, never go to this place!!!!!
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June 2021 by Jeff S.
I went into this store hoping to find some interesting vintage or pre-owned watches. While I can't comment on RAD's usefulness as a jewelry store or in terms of selling new watches, this store is a complete waste of time if you are into vintage or pre-owned. But it's worse than a waste of time. The manager (owner?) was rude and seemed to enjoy taunting me with stories of all the great vintage watches that he had at home; but he could not be bothered to bring any into the store if I returned the next day. On the couple of interesting watches that he had in the store, the prices were way too high, considering the lousy condition. If vintage watches are your thing, avoid this store.
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May 2021 by Renée Goveny
Great place to get all your hardware needs. It's rite up the street for me so I get all my hardware there. They have a great lil gift shop in store also. Great prices too.
