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October 2023 by Coleen Magrath
I just called to see if they carried some product and the woman I spoke to was very helpful and very nice. She even told me another salon to go to because they don’t carry the product I was looking for. Because of her I will go there if I need a new salon. They might realize that the person who answers the phone is the voice of the establishment and makes the first impression, and she made a great one.
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July 2023 by sophia vorias
Rosemarie is the absolute best! I've been seeing her regularly every 8 weeks now for my cuts, and every time I walk out with the best style and blowout. In the past, I never went to the same salon, let alone hairstylist, just choosing to go wherever happened to have same-day availability. No more! She's my go-to girl and the sweetest ❤️ Just let her do her thing - she knows what she's doing and kills it every time!
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February 2023 by Anna Metz
Kristen was fantastic and all the staff are amazing!
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April 2022 by K L.
I am fearful writing this review. I had a legitimate complaint but I was retaliated against in a very aggressive manner. I'll tread lightly, as I fear what's coming..but what I experienced should not be allowed. Simply put: I have a medical condition which causes hair loss. My stylist of 8 years in town, whom I loved, moved away..I sought a new stylist in town. I found Laura at Salon Unique in Gloucester Ma. I had her put in brand new hair extensions to cover the hair loss..they fell out same day..she redid a few days later..they fell out again. I called and texted the issues as they fell out in my hands. I was threatened with calls to the police. I filed a complaint with Better Business Bureau and her response was to blame me for the fail..and to make repeated falsehoods.. "I didn't bring tape" ( brand new extensions are pre taped) "I purchased them from unknown sources " (We talked at length that I would purchase from the same company that my previous stylist used with no problems) Refused a refund..reported to BBB that she felt "sorry for me..since I was unemployed " I am a senior citizen and retired, not unemployed. Told BBB that she contacted other hair salons in town, blacklisting me. Which is a Civil Wrong according to the Attorney General, whom I contacted. I spoke with the owner several times. She was very kind and sympathetic but felt unsure about getting this resolved, and refunded from this stylist. She expressed a sense of apprehension about this refund. This retaliation and anger from this stylist was a horrible experience, never mind the time and expense I paid her to do these extensions. She never should have even attempted this application when she had no knowledge or skill. Nor should she have attacked me, after her lack of professionalism and skill was exposed. I contacted the credit card company directly and disputed the charges. I supplied details with photos. They refunded the money which now I will use at another salon to get this done correctly. I decided to go out of town, after her comment about contacting other salons about me, in my hometown...which I didn't realize she did this until reading her response to the Better Business Bureau. As I post this, I fear her reaction but feel others should know what happened to me. This was horribly unfair and very traumatizing.
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September 2021 by Caroline Dowd
My bridal party and I came to Salon Unique to have our hair and makeup done by Karen and crew on Friday, and they were amazing, so kind, helpful, and accommodating. Everyone’s hair and makeup looked phenomenal and pretty much stayed in place all night despite a LOT of dancing! (I’ll add pictures of the other updos soon; I only have mine at the moment.) I loved that Karen was able to incorporate my grandmother’s pearl necklace into my hair, and do so exactly how I had pictured it. It was PERFECT! Thank you all so much for everything - it was such a wonderful experience and we felt so beautiful all night long!!!
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July 2021 by Genesis Hartley
Karen is the best. You need to come see her. She is very sweet and gave me a great cut. The salon is clean and they have awesome hair products.Service: Haircut
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April 2021 by Francine Consiglio
Comfortable wonderful people feels like family
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October 2020 by Chelsea Ambrose
I had the most pleasant experience at Salon Unique. The establishment was clean and everyone was wearing masks. I was in Gloucester for a wedding and needed my hair and make up done. Laura was my stylist/make up artist. Not only was she kind and personable, she was a master at her craft. I was blown away by the end result. Next time I'm on the north shore for an event I will specifically request Laura again. Thank you!
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June 2020 by Helen Orlando
Great service
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February 2020 by Heather Hall
I can only give 5-stars! ? I’ve been to a lot of salons all over the country, but Salon Unique is just that...unique. You are treated like an old friend from the moment you walk in the door that first time. I called and spoke with Lori after a bit of a hair coloring disaster elsewhere and she fit me into a three hour slot and fixed me! She is amazing! Salon Unique is all about making you comfortable...”genuine” is the best word for it. ❤️
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August 2019 by Julie F.
Needed a wash/cut/blow dry on short notice. Great service and love my hair cut! Thank you Kristin!
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July 2019 by Colleen Thompson Bishop
Talented people .
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June 2019 by Deborah Turcotte Phinney
They are wonderful.. The shop is beautiful and the ladies are very Friendly...Lori Martin is my stylist and I would highly recommend her and the entire staff.
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May 2019 by Maria Stathloupoulous
Rosemary larocca is the best go to her eyebrow waxing ears piercing color cut perm you name it everything she'll make you come out looking like a new woman. The atmosphere there cozy is everyone is usually very friendly the offer you water coffee and dessert you know
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September 2018 by Deborah Gaudreau
I trusted Rosemarie to give me bangs and she did an amazing job (and quickly too!). I can't remember the last time I got so many compliments on my hair. She also did a beautiful job shaping my thick eyebrows. I will definitely be back. Thank you!
