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March 2024 by Teresa
Being the only store in town, this place is always busy. However, the service here is awesome. Everyone works hard to get the order out as fast as they can. I usually do not have to wait long for my order no matter what time of day I stop by. The best thing: ev3ryone has a smile on their face greeting customers. The accuracy of taking and finishing my drink order is worth mentioning. "Triple tall, ice caramel macchiato with coconut milk, extra caramel drizzle, extra ice in a grande cup upside-down" I have been to other stores and they have messed this order up so badly that I either don't go there or order a different drink. Yes, I am coffee snob ?
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February 2024 by J C
Ugggh. staff here used to be the best & they're still very friendly and nice, but somebody when you order mobile orders, is pouring drip coffee for Americanos because it's fast and easy and they think nobody's gonna know I guess. One of the first telltales is that your Americano is not hot, because it's out of drip coffee that's been made for an hour or so. that's happened a few times and if you ask them to remake it, well golly G the real Americano taste completely different and it is indeed nice and piping hot. The other telltale of course is it doesn't taste right. This morning I'm pretty sure I even got a decaf, the flavor is completely and totally wrong for standard Starbucks espresso shots. unfortunately I ran out the door to the car and was in a rush and couldn't go back to get it remade.
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November 2023 by Laura Rodriguez
Morning people make my oleato perfect but not afternoon people. The white chocolate mocha latte is always perfect.
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October 2023 by bob bowles
We have some great local coffee shops but I also appreciate Starbucks (pro-tip #1 ... if you can only drink Dunks coffee, order the blonde roast at Starbucks, it is Dunks roast with the bonus of using filtered water so it actually tastes good). Unless you've been hiding under a rock the last couple of years, I'm sure you've heard of staffing and supply-chain issues. This place gets busy, the drive-thru can be a long line. Pro-tip #2 use the mobile app and pre-order for in store pickup. The staff is always friendly even when busy. Great WiFi service and room to sit without being on top of other customers.
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October 2023 by Rebecca Dempsey
I got 1 tall mocha cookie crumble and it was half filled with whipped cream and tastes like pure ice and water, and I also got 3 tall strawberry creme Frappuccino and I didn't even have any strawberry taste to it, it tasted like very watered down icecream, I would not recommend this Starbucks, I wasted 23 dollars for horrible drinks
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September 2023 by Gayle Piraino
GREAT Starbucks - friendly staff and great service 7 days a week/364 days a year!Thank you to the Team here in Gloucester! it was awesome when you opened and you have made our mornings special (my son, his dog and me)!!!EVERYONE here is always kind, friendly and quick! You recognize me and start my order with a short black dark roast and a pup cup, you always go out of your way to make my experience a very nice one...plus my order is always accurate and my coffee is nice and hot!Although my coffee is savored i.e.: it's my treat after my morning workout, it's my son's dog Brody who is the winner! I get him a "Pup" cup every day and to watch the thrill in him, waiting anxiously for me to get home, runs up and down the steps, brings me a toy, sits, gives me a kiss and when i say "break" he goes right after it! It's a show to be seen and my son, husband and I all get the biggest laugh every day! The other day it took Brody almost 3 minutes to finish his "Pup" cup! He delighted in every lick, and came up and kissed me again!Thank you everyone, Gloucester, my family and I APPRECIATE YOU!Gayle
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September 2023 by Gayle P.
GREAT Starbucks - friendly staff and great service 7 days a week/364 days a year!Thank you to the Team here in Gloucester! it was awesome when you opened and you have made our mornings special (my son, his dog and me)!!!EVERYONE here is always kind, friendly and quick! You recognize me and start my order with a short black dark roast and a pup cup, you always go out of your way to make my experience a very nice one...plus my order is always accurate and my coffee is nice and hot!Although my coffee is savored i.e.: it's my treat after my morning workout, it's my son's dog Brody who is the winner! I get him a "Pup" cup every day and to watch the thrill in him, waiting anxiously for me to get home, runs up and down the steps, brings me a toy, sits, gives me a kiss and when i say "break" he goes right after it! It's a show to be seen and my son, husband and I all get the biggest laugh every day! The other day it took Brody almost 3 minutes to finish his "Pup" cup! He delighted in every lick, and came up and kissed me again!Thank you everyone, Gloucester, my family and I APPRECIATE YOU!Gayle
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September 2023 by Apex S.
After a four hour long whale watch tour (which was awesome by the way, look for my other review!), or party of four wanted a restroom break and coffee. Enter, Starbucks which was a six minute drive. At 5:45 pm, the cafe was quiet. We wanted the blonde roast freshly brewed coffee but unfortunately they only brew it until 1 pm and were out. So we got the regular medium roast with a splash of milk in our own cup. When we tasted it, however, it was almost cold. I spoke to the person at the register and she was very understanding and mentioned that it must have been from a pot brewed earlier. She replaced the coffee with a fresher one which was very nice of her. However, this one wasn't hot either. Boo hoo. I didn't want to go back so we just took it. The coffee tasted bitter too, like it was brewed for too long. No amount of sugar helped.And just an FYI, the restroom was in just ok condition. Not bad but could've definitely used a freshening.
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August 2023 by Luca Y.
to all of the people who did a 4-5 star review. your fucking lying. the service was really bad and icky, the food was literally so expensive and even i didn't wanna buy it and i'm a actually multi-millionaire...the audacity to even go here and write a 4-5 star review is sickening to me..y'all whoever told me i look like Jungkook from BTS. i fucking HATE you.
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August 2023 by Carolyn S.
Comfortingly predictable Starbucks facility. Breakfast sandwich was hot and delicious bacon egg and gouda cheese
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July 2023 by Ava
Service was fast. Baristas were very nice. Visiting from out of town and it was a very nice surprise. Plus they gave us cute stickers!
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July 2023 by Marci Harris
Best cold brew coffee!!
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June 2023 by Tyler
Inconsistent service. Also incredibly annoying minor weird practices. For example, some baristas here ring up milk substitutions as “splash of x,” probably trying to be nice and save you a grand total of $0.70. But there are two problems with this: 1) the person making the drink might not understand this incorrect ring-up and mix milks instead of substituting and 2) you can no longer hit “re-order” from the mobile app at other Starbucks that will definitely follow “splash of x.” I have personally had multiple drinks made with the wrong milk substitution as a result of both (1) and (2)
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May 2023 by Maria Stathloupoulous
My daughter loves Starbucks. The only problem is sometimes, well, more often than don't put enough of something in it and we always have to either go back or ask for more, etc. No matter where I go out of town, I never have that problem. But they are very friendly there most of the time.
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April 2023 by bruce ambrose
Coffee kinddd of on the high priced butt Theyy are worth it. Good thing I only go there like once a month when I go to the plaza their in