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“St. Mary's CU is strictly a service for credit union members. They are governed by member rules, not the whimsies of a teller who is being recorded by cameras for all transactions. CUs offer great interest rates, easier acceptances on loans, better returns, free checks & checking, overdraft forgiveness, & lets you keep more of what you deposit, all for a one time $5 charge to join as a member. Public banks can't compete. Fees are a large part of public bank profits. The lure of changing a large bill for someone off the street may seem friendlier, but over the long run, public banks will vaccuum more than $5 out of your wallet & do it with a smile.”
“I would highly recommend working with Trinny and the team at Worcester Credit Union for any banking needs. Trinny is patient and knowledgable and makes the entire process easy. I look forward to working with her again!”
“Arif, From start to finish, he was incredibly professional, knowledgeable, and patient. He took the time to explain every detail, answered all of our questions, and made sure we fully understood every step of the process.
His expertise, dedication, and genuine willingness to help exceeded all of our expectations. We were truly impressed by the outstanding level of customer service and professionalism.
Thank you for making what could have been a stressful experience so easy and pleasant. We couldn’t be happier with the support we received!”
“Billy, the Branch Manager, was very helpful. Took care of what I needed quickly and efficiently. ... One major suggestion: It would be very helpful to have a branch in East Marlborough or Sudbury. Please give this serious consideration. I would appreciate it. Thanks. Have a nice day.”
8:30AM - 5:30PM
148 Main St, Northborough
Credit Unions
“These people literally spent 3 hours helping me work through a difficult wire to close on my home and I wasn't even a member. I was using shared branching. I will be a member soon though! ?”
“This is my second car loan from St Mary's and I still impressed with the customer services. They are super friendly, professionals and they take care of my issues in one single call.”
“I contacted the bank right at opening needing an international wire completed before the cutoff. The team worked quickly and made it happen the same day! Great thanks to Maria Penniman and Ellen McKenzie for the efficiency and support!”
8:30AM - 4PM
55 N Lake Ave Room S1-820, Worcester
Credit Unions
“Renee and the other lady (I’m so sorry I’m forgetting her name). They were both so helpful so welcoming and supportive. They walked us through the process so effectively. I’m truly excited to now be joining the UmassFive family especially because of those two ladies.”
8:30AM - 6PM
36 Park Ave, Worcester
Credit Unions
“We are so grateful to AllCom Credit Union for believing in Pawsitively 4 Pink and choosing to support our mission. As a new sponsor, they have already shown what it truly means to stand behind a local nonprofit — with heart, generosity, and genuine community spirit.
AllCom exemplifies what community partnership should look like. Their willingness to give back and be part of something meaningful is clear, and we could not be more appreciative.
What makes this support even more special is that we can speak from both a professional and personal standpoint — we bank here. The staff is always friendly, welcoming, and truly engaged. It never feels transactional — it feels human.
A special shoutout goes to Jennifer, the branch manager. She shows up with kindness, professionalism, and a smile — even when she doesn’t feel great or when we convince her to wear funny hats for photos. She is a great sport and an even better example of authentic customer care.
We couldn’t recommend AllCom Credit Union more. Whether you're looking for a community-driven financial institution or considering partnering with an organization that gives back — they’re an outstanding choice.
— Michelle Power
Founder & CEO, Pawsitively 4 Pink”
8:30AM - 5:30PM
40 South St, Westborough
Credit Unions
“I stopped in the Westborough location to setup a new account and was pleasantly greeted by Shannon. She was outstanding and extremely resourceful. She setup my account and I walked out with a card in hand. Any other bank they tell you to call support and wait 7-10 business days for a card in the mail. Shannon setup my account and had my card printed in under 20 minutes!”
8:30AM - 5:30PM
714 Main St, Shrewsbury
Credit Unions
“We could not be happier with Central One! We are thrilled to have joined the Central One family. Outstanding customer service! Unmatched services for members! My only complaint is how late in the day my direct deposit credits.
Otherwise, our whole family LOVES OUR BANK!”
“Such nice staff always in a great mood and easy to work with. Staff even noticed my birthday had passed recently and wished me a happy birthday. So friendly great service!”
“Whenever I enter Shrewsbury St I am always greeted by friendly staff. Recently I’ve needed the manager and the tellers always assist me right away. The transactions I’ve needed additional help with have always gone smoothly and I’m always treated with kindness and respect with management. You are more than a number here. I highly recommend AOCU to bank. You are an actual person to everyone. Not just an account number.”
8:30AM - 5:30PM
63 Southbridge St, Auburn
Credit Unions
“I am profoundly grateful to Michael Murphy, VP, and the entire Central One Federal Credit Union team for believing in my business and making it possible for us to expand the services we offer to the community. At a time when larger banks were operating on outdated, rigid formulas and treating small businesses like numbers on a spreadsheet, Mike and his team led with human values, hope, and kindness. He brought warmth, responsiveness, and compassion to a process that is so often cold and transactional, making an otherwise stressful time feel steady and manageable.
Even the terms of my loan reflected Central One’s integrity — they offered fair, generous terms when larger banks pushed high interest rates, balloon payments, and no flexibility to refinance. What truly moved me, though, was Mike’s willingness to show up not just as a banker, but as a human being: he even attended my closing on his day off, a gesture that brought me to tears and spoke volumes about the kind of person he is.
Central One is the real deal — a bank that operates for the people and genuinely cares about them. Thanks to Mike and the team, my business is growing, thriving, and better equipped to serve our community.”
“I haven't dealt with this branch but I had my truck financed through them almost 2 years ago and got a great rate. Then about 6 months later I got a pre-approved credit card from them without applying. It has a $6,000 line with 0% interest for 22 months double cash rewards and more. I had 2 problem's in that time once I tried to send $ to pay loan payment and it ended up on my credit card and the other time I mailed the loan payment and the check didn't show up for 3 weeks. I paid online when I saw it was 4 days overdue and then when The check showed up and it processed and I had now made two payments in one month which I couldn't afford. Both times when I called the credit union whoever answered the phone helped me address the situation the last time the woman was nice enough to cancel the older payment that I had made online in order to get me my money back quicker and the first time I don't remember how they handled it but it was very simple for me to deal with it I just had to call and explain my situation and they helped me get my money back. I don't bank with them I do have the savings account with the $10 I put in in order to get the loan but I had never even heard of them they don't have any branches near me if they did I would happily deal with them and hopefully when I trade in my truck I will be able to get another loan through them”
“For a small business owner, time is valuable....Opening a business checking account at Santander in Auburn Mass took almost 2 hours, the nice man there kept staring at a computer screen and typing for long periods of time.... Meeting with an account Manager at Bank of America in Auburn to fix log in issues with their app to more than an hour, the man was very nice, but took a long time... Opening a business account at MFCU with Ashley D was simple and easy. She had all the important documents prepared ahead of time. She was nice, but also knows what she is doing. This is why MFCU is the best.”
“My family has been banking with All One Credit Union for 17 years, all the way back to when they were Leominster Credit Union. Our first car loan and first mortgage were both with them. They have always been extremely helpful, friendly, and professional. I highly recommend making them your bank.”
“I had been a member OF MCU for years and had a great experience, good people, take very good care of what I need, specially with Alessandra Ignacio, she gave me a professional help about what I am looking for. Thanks MCU.”
8:30AM - 6PM
275 Greenwood St, Worcester
Credit Unions
“They are friendly and very good at solving problems, the worst thing is the employee turnover rate. Hard to build a relationship when they are transferred so often.”
“I got an auto loan with IC through a dealership, and en up opening a checking account with them. I had a bump with a promotion offered when I first opened the account they resolved it for me. The employees are always courteous and professional ( shout out to Matt Kilcoyne) in Worcester. Great options for veterans as well.”
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“I’ve been with HFCU for several years and have always received great service from friendly, professional staff. My two auto loans were processed quickly, with rates that matched or beat local dealerships. Chris Lola is exceptional, friendly and communicative. Working with him and his team has been a pleasure. I highly recommend opening an account to enjoy their benefits, including easy online banking.”