Always friendly and helpful. Love the fee structure. Credit Unions ROCK
November 2023
Absolutely the best customer service I have ever experienced. I am transferring all my banking needs to UMass Five!!! Every person I have talked to has been so professional, helpful and explained every step of my loan process. Not to mention. The prompt processing and amazing follow through. Highly recommend!!!
October 2023
Was very helpful on helping me fill out a loan application.
UMassFive College Federal Credit Union (UMassFive) was established in 1967 and serves the University of Massachusetts, as well as the Five College System and over 50 other local organizations that share their community-based values and vision for a sustainable local economy. As a non-profit financial cooperative, UMassFive’s earnings are returned to their membership in the form of better rates, lower fees, and improved services and technology. They offer a full range of financial products, including personal and business banking and lending, retirement planning and investments, and insurance. UMassFive has over 42,000 members, six branches, and assets of over $615 million.