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November 2023 by Alan Cohen
Mine and other seniors say this is a CVS with poor pharmacy staff, My organization used to give out gift cards, senior recipients , asked to give out different vxards.
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September 2023 by Tammy Lachapelle
My son's prescription was not covered under our insurance. It was $1070.00 with good RX. I had no choice but to pay for it, he needs his meds. One of the ladies working behind the counter excitedly said "Ma'am, I found you a coupon". I said oh thank you!!! How much did it take off? She said "your prescription is now $10. I almost cried. She went the extra mile and found a manufactures coupon. Thanks to her we can live normally this month.
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June 2023 by R. Viana
A true place to help us. In special case, The ScriptPath system is designed to improve patient understanding and safety, help simplify how patients take their medications, and, ultimately, increase medication adherence. It’s one more way CVS Health is helping patients on their path to better health.
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May 2023 by Kenneth Hehir
Unnecessary long wait for service.
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January 2022 by Donna
Always reliable with my prescriptions, very efficient
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October 2021 by Tim McGrath
I called this CVS location’s direct, local phone number this morning and was connected to a call center in the Philippines. The agent couldn’t help me with a simple question, and when I asked to be transferred to the store I called, I had to give the agent the phone number. It took 15 minutes to get on the line with a local pharmacy employee who was rude, rushed, and didn’t care that I had to wait.
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January 2021 by Melissa Mazariegos
There is always an issue with this pharmacy I wish there was another option closer to me
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October 2020 by Google user
There is always an issue with this pharmacy I wish there was another option
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October 2020 by ANITA McCabe
This is the worst pharmacy even when you call 2 day before or do the automated refill over the phone when you come in it’s still not ready, when they tell you it will be. They also are not even sorry \\u0026 say they will try to do better
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June 2020 by Paul Sneed
This pharmacy is a joke. I take the same prescriptions every month and my doctor calls them in a few months at a time. I always call to make sure my prescriptions are ready and I can't even count the number of times I've been assured they were only to show up and be told the only prescriptions they have for me are expired and I need to call my doctor to refill them, WHICH IS WHY I CALLED IN THE FIRST PLACE. This has been going on for well over a year and, before Covid-19, it was a minor annoyance. But now it is becoming unacceptable, as I take care of my high risk mother and can't afford to get sick, so I try to limit my trips out. If there was another pharmacy that wasn't a CVS that wasn't at least 20 minutes out of my way I would go there in a heartbeat. As it is I very well may have to anyway because this place can't seem to get their act together. If you have any choice in the matter, I urge you, do not patronize this business.
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September 2019 by Martha E.
INEPT. disinterested. SLOW. uncaring. SLOW. I have had the same experience with every other CVS I've ever been to. I would rather poke myself in the eye with a sharp object repeatedly than try to get a prescription filled at any CVS anywhere. I have since had all my prescriptions transferred to Wegmans in Northborough, they actually gave me $10 cash for every prescription I had transferred. I made $50 for this transaction. CVS can't handle the volume of Rx's they process, plain and simple. They strive for incredibly shitty, and achieve it every time. do yourself a favor and go anywhere except cvs. Someday the DEA will catch up with them. Hopefully before someone dies.
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August 2019 by J W.
Just happened to land on the pharmacy reviews, and if any of you previous reviewers make it back here, head on over to Market 32 Sutton. I pulled all my CVS prescriptions over to Market 32, actually M32 did it for me. Some of those reviews dated back to 2011 and as of 2018, CVS pharmacy remained a complete nightmare. M32 has been great. Only downside is they close early- 7pm every day. But it's worth it!
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November 2018 by E M.
Worst pharmacy in America. EVERY single time I have something sent here they either lose it or bill insurance I've never had in this state. Or, if my Dr sends over more than one prescription they can never find one of them. The excuse is some fax bin online however, if they get one the other would come thru at the same time. It's worth driving into Shrewsbury to Walgreens to avoid this black hole of a pharmacy.
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October 2018 by Chaz M.
So writing a review of CVS is outside of what I usually choose to review but here it goes. This review is only for this location and no CVS as a whole. I shop at other CVS locations and they are usually better experiences that what I had here the other day. So I'm driving and need to pick up a few things with a friend. I noticed the store has very narrow isles. I ended up playing "chicken" with a octogenarian because there was no way she was going to back down with her her shopping cart even though I was already perusing the foot fungal sprays. At least is wasn't hemorrhoid creams although I in know way put down anyone who suffers from hemorrhoids- horrible business. Anways, we have a handful of items as well as giant sized candy bars we grabbed at the last minute because who doesn't need a 10 lb kit kat! The check out is total anarchy. I pictured Tina Turn at the register proclaiming "TWO MEN ENTER ONE MAN LEAVES". The lady in front had picked I think literally every item in the store that she felt had a price that conflicted with what it rang up as. This involved multiple trips for show and tell with the sales person while she left my friend and myself in the line waiting with no other attendants. An elderly man had walked up to the register next to us and we were all...sure go ahead in front of us. He then saw someone he knew and proceeded to leave the line and have a full on conversation with this woman. OK, so you leave the line you should forgo your spot right. A second attendant came up and was helping a family who must have chosen random items and then decided they wanted other items. They left the line to continue shopping again while we waited. So, finally the first lady is wrapping up (it has been 15 minutes) and the elderly man jumps in front of us...you left the line! So, as CVS are not like California Condors I took my items and placed them in the nearest bin and left with my friend. I know CVS can't control customer behaviors but have a back up plan... I would never stop at this location...EVER....
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September 2018 by Selimah H.
They never seem to have anything in stock, they also tell you there aren't constraints that are not true in Massachusetts law. The pharmacy techs are super kind and personable but the pharmacists and the management have made it so the pharmacy is incredibly frustrating to work with.
