-
September 2023 by Brenda MacKoul
For the bad review written to us… we called and told you UP FRONT the price. You could’ve simply said no and brought your car somewhere else, you gave us the ok to fix so we fixed it. You paid without any mention of being unhappy. ??♀️
-
July 2023 by Katelyn Rainville
Do NOT get your vehicle serviced here. They took advantage of me and over charged for a brake job, rotors, and oil change. I’m out $1400, but I hope I can save others from the same rip off... Afterwards I checked with two other places and they said they would have charged HALF that amount. Save your money and don’t give this place your business. This place is not honest about their pricing and they do not care about good customer service. They are only interested in making a large profit on their jobs.
-
June 2023 by MassWraps
The MacKouls have always treated us like family, and offer superb mechanical abilities. You will not regret purchasing a vehicle from them or having one serviced. Thank you again!
-
June 2023 by I V
Honest family! Amazing work! Would definitely recommend my friends and family over, if you own a German vehicle — make a stop here. They also love working on Porsches :)
-
May 2023 by Branden L
Take my Porsche here regularly, Jesse and staff are very friendly, up front and honest about everything. Very happy with all experiences I have had. Repairs are done correctly and in a timely manor. Highly recommend for service!
-
May 2023 by Branden Lugabihl
Take my Porsche here regularly, Jesse and staff are very friendly, up front and honest about everything. Very happy with all experiences I have had. Repairs are done correctly and in a timely manor. Highly recommend for service!
-
February 2023 by Ian S
My family has been going to this wonderful family-owned garage in town for 10+ years! We've bought 5 cars from them (Volvo XC70, Ford Edge, VW Jetta, Chevrolet Cruze, Audi A6) and have had all our cars serviced there. I refuse to have my car serviced anywhere else but Mackoul's. If you're looking for an honest mechanic who will tell you what actually needs to be done on your car and is not pushy COME HERE! Jesse is a certified mechanic, who treats you right and does excellent work.
-
December 2022 by James Lindberg
Jesse is fair and will explain not just what the problem with your car is, but what your options are, if it even needs to be done, and what you can expect moving forward. And, of course, the repairs are done quickly and competently. Would highly recommend
-
November 2022 by Christopher J.
The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back.
-
November 2022 by Christopher Johnson
The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back. The head mechanic isn't even certified, and knows nothing about European car repair. The shop is built on wetlands. I will never go back.
-
September 2021 by Paula Cormier
I have been bringing my Saab's and my current Audi to MacKoul's for decades. Both Rich and Jesse are kind, knowledgeable and always trustworthy. I drive European imports, it's not always easy to find a top notch certified mechanic without going to the dealership. I have found that here at MacKoul's. I appreciate all the years of outstanding work. Thanks Rich and Jesse, you are true gentlemen and it's always a pleasure! ~ Paula
-
July 2021 by Brianna M.
Great service, prices and communication.. extremely trustworthy... can't say enough about Mackouls! Been going for years and they've always been amazing. Highly recommend !
-
March 2021 by P
I have been bringing my Saab's and my current Audi to MacKoul's for decades. Both Rich and Jesse are kind, knowledgeable and always trustworthy. I drive European imports, it's not always easy to find a top notch certified mechanic without going to the dealership. I have found that here at MacKoul's. I appreciate all the years of outstanding work. Thanks Rich and Jesse, you are true gentlemen and it's always a pleasure! ~ Paula
-
November 2020 by Brekton Drougas
I took a truck here to get pre-purchase inspected and I feel incredibly lucky to have been recommended this place. Richard was super nice and patient while explaining to me the pros and cons of the vehicle and his son Jessie took a second look at it once he was back in the shop. Highly recommend going here for whatever you need
-
August 2020 by Melanie Patterson
I live in NH and just bought a car through this wonderful family-owned and operated business. Smooth and easy transaction, very honest, friendly, and decent people. You can avoid all the things you hate about the car buying process by going to Mackoul's. I never felt pressured. Jesse was generous with giving me all the information he had about the vehicle from when it first arrived on the lot. It was a long ride from NH to N. Grafton, but I knew by the car advertisement it was a great deal. After test driving the car my instincts were correct, and after meeting the MacKoul family, I knew I was in the right place. If it wasn't so far, I'd service the vehicle there because it's obvious they care and will bend over backwards for their customers. You have nothing to lose by checking out their inventory.
