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March 2024 by Ryan K
The best cat boarding experience in Western Mass. We were apprehensive about leaving Pablo and Frangolina while we went on vacation to Italy, however after doing our research and talking to staff, we were confident that our babies would be well taken care of. The staff did a great job taking care of our kitties and offered many services for cats that you won't find anywhere else! Thank you!
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August 2023 by Cindy Branco
I had good experience my car was there about 2 weeks it took her a while to warm up to them but eventually did. What I also liked was she posted videos and pics so I can see how she's doing I would definitely recommend this place.
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August 2023 by Jody Ruth Surprenant
Karen is amazing with the cats. Lots of space for the cats to get roam in their respective areas. Karen is a cat wisperer. Highly recommend!!
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November 2022 by Joe rydzak
Great place to get your kitty's pampered for the day
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August 2021 by Raquel Prieto
Karen is a true professional and clearly knows how to take wonderful care of cats! This was my first time boarding my cat with someone, and I will definitely be bringing my cat back in the future. I was worried because my cat is anxious but Karen made her feel at ease. Highly recommended!
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June 2021 by Tim Cunningham
A place where your cat is cared for by someone who cares as much as you do. Really exceptional boarding environment. Seeing adorable updates of our cat on social media while traveling was great. Karen and her staff were fantastic, and made our vacation better by knowing Junior was well cared for. I can recommend her services wholeheartedly.
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March 2021 by Dave Carpenter
We have left our cat with Karen 3-4 times a year since she opened many years ago. Lily actually likes going there and Karen has always taken good care of her. She's an outdoor cat so she likes going out in the fenced in area. We never worry about her.
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September 2020 by Debra Cremonti
Greatest cat Bed and Breakfast ever! Owners who leave their cat with Karen never have to worry about them. Karen makes sure all her guests receive love and attention. An added bonus for owners is the Facebook pictures that Karen takes the time to post so owners can see first hand how their furry friend's are doing. There's no other place like it!
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September 2019 by James Sarrasin
Always takes great care of our cats as if they were their own. It's nice not having to worry that your for legged friends are being well cared for.
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September 2019 by Julie Collins
Karen and her staff have always been excellent with our Cat Tigger. When we go on vacation we feel at ease because we know how well he’s being taking care of. He will be staying for his forth visit in a few days.And has been coming here since 2016. We love seeing pics of him on Facebook which is an added bonus from Karen.
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August 2019 by Ariel Lareau
My cat was well taken care of. Two level private enclosure, time in the outside enclosure, no dogs, she was paid attention to in a safe, clean, lovely environment, and the daily FB picture posts of the cat guests, with comments and updates on each one, made me feel much better about having to be away from my cat for a week.
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August 2019 by Doug S
Great place, we have been taking our cats there for almost 20 years. Karen and her staff give very personalized care and our cats don't seem to mind going there at all which is probably the best recommendation.
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March 2019 by Joseph Bagley
This is a real cat retreat
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February 2019 by renee mongeon
I waited 6 months to write this review because I wanted to try another boarder first to see if there was a difference. We dropped off our cat for 2 weeks with Karen and he did not come home the same cat. First, he came home so dehydrated we had to bring him to the vet to have IV fluids. His hair was falling out excessively. He had no idea who we were, he was afraid of us for a couple days, he had trouble readjusting at home. He was overweight. He was clearly in the worst condition we have ever seen him. We found Karen to be arrogant, a know it all, frankly I have no idea what happened but we chose another boarder for our trip 6 months later and it was NIGHT AND DAY upon our return. Our cat was in perfect shape. He immediately knew us, when he arrived home he knew exactly where he was. We were so happy. Karen I have no idea what you did to our cat, but someone is going to read this and it will sound familiar and hopefully people will start to figure you out!!! I used 2 boarder’s in six months for the same amount of time and there was NO WAY something was not done to our cat when in the care of the pampered puss!! I have no idea why he came home in impeccably good shape from the second boarder but with you we had to see a vet! You are not who you appear to be period!
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February 2019 by Joe Bagley
Great place good feeling whenever you need a place to keep your cat
