-
July 2023 by Jason Lamb
People there are always helpful, professional, and courteous
-
January 2023 by William S.
Terrible company. Abrasive and rude leadership, especially their VP Kevin. Laughs at complaints from their neighbors about their obtrusive signage and business practices.
-
February 2022 by michael crowner
Terrific people! I was buying out my wife's lease on her 2018 Subaru Forester. Having never done this before I needed advice and help along the way. I called Subaru financing first. I asked them what the best rate was I could get in this vehicle.? They said 5 percent. I had a very high score on my credit I asked this is the best rate I can get? The answer was yes. I then contacted my bank where I have been doing business for at least 25 years. They said they don't really get involved in car loans. Then I went home and got onto the PNCU website. I'm looking at rates for used vehicles. Thinking that I might not be reading their information correctly I called the Granby office. They transferred me to Sandy. I explained what I was trying to do. She said I was reading their rates correctly and that she could help. The rest is history. I have been recommending ever since. I will be using them again. Great job
-
September 2021 by James Baker
Been a member for many years and have been very happy with their services. Unfortunately a move has given me cause to close my account
-
August 2021 by Christian B.
My honest review of Polish national credit union, satisfied but not impressed, happy but not overjoyed, which is why I am changing my direct deposit majority back to Capital One. Polish national credit union - The app sucks, seriously, it is in the dark ages with too many unnecessary buttons making navigation and functions far too complicated and challenging, and not enough of the new functions you should be getting from a mobile banking app, like facial recognition to sign in for example - every time you sign into the app you are required to input your password followed by the answers to both of your security questions, i find this to be incredibly irritating - not to mention how ugly it looks, the layout of the app is less than pleasing to the eye. But what did ir for myself and my husband is that after only about three weeks of banking with Polish national credit union, last night, while reviewing finances before bed, my husband and I were stunned to see that our account was overdrawn by more than $100 because of transactions that had apparently not been processed even remotely close to their date, transactions from a week ago processed late causing ridiculous additional charges and fees, and we received no notification be it by text message or a phone call, or notification from the app itself, which resulted in a $40 overdraft charge to our account. In three years of banking with capital one this had never happened to us, and can positively say that frankly, we didn't have a bad experience working with Capital One, just figured we'd jump on the Credit Union wagon, - and would have called us immediately, day or night, and they certainly would not have charged us a overdraft fee - they have no fees, something people claim about Credit Unions but apparently is a lot of bs. Basically, for all the raving that credit unions get, Polish national credit Union falls quite short of the mark that we expected from them. Not again. We will be returning to Capital One for our majority banking.
-
March 2021 by Gabriel Hahn
Very polite and remember me!
-
August 2017 by Rachel Nice
Always greeted politely and helped right away. I've been banking here for 5 years now and everyone knows me and are always so helpful. They are always looking for what's best for me as an individual and not the banks best interest. Love this place!
