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July 2023 by Catherine B.
I don't know why this Staples is not always getting five stars! Jonathan in the computer department is outstanding. Way above and beyond in terms of knowledge and helpfulness. Likewise, Suzanna in the printing shop is amazing. This is not a one-time-experience review-- I have been going here for years and these two team members really make this place top-notch.
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June 2023 by Rachel L.
Beth was really helpful with a last minute print! The store was pretty busy and she handled all of the customers with patience & kindness.
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February 2023 by Jessica S.
Just left the store so excited to write this review. I just had the best experience ever with a printing person. I had these really old family trees that I wanted to make copies of and Beth from Staples today was my goddess. She is a perfectionist like me, and made them absolutely perfect. They were a little tricky because they were on two sheets but with the help of photo shop and her talent, she did it - all with a smile and waiting on numerous other customers. Then when I went to check out the cashier (#1907887)that helped me was also the best. She answered some questions and we had a nice conversation. Staples brightened my day today .thank you so much everyone.
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September 2022 by Elizabeth N.
I'm giving you two stars bcuz the girl that rang me up was nice, but I have never heard of sending a fax for $2.10 A PAGE.... It cost me over $22 to send my fax and that's crazy!!!!!
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January 2022 by Annette R.
On our trip to Great Barrington, we stopped by a Staples to ship out a huge package to Canada. What a great customer service we have received from Patricia and Meagan who worked that evening! Everything was handles with ease and friendliness, and they took care of all our needs.Great store and great experience. Thank you so much guys!
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December 2021 by BD C.
God bless the good folks who keep the Great Barrington, MA Staples store open. My work from home success is entirely due to their helpfulness and cheerfulness. The store has remained well stocked and well staffed throughout the last two years. I am grateful for essential workers like the Staples staff who make life EASY for me. MANY, MANY THANKS!
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June 2021 by Claire N.
The copy and print department is fantastic and almost always goes above and beyond to get your order done right despite being very understaffed, everybody in the tech department is extremely knowledgeable and eager to help, and when worst comes to worse, the general manager goes out of his way to make sure you leave the store happy. Not only if everybody incredibly nice, but the store is very well organized and put together. It really feels like the staff take pride in making sure the aisles and shelves look good and are easy to navigate, which is not something you see all that often anymore. I will be coming here for any of my printing and tech needs. Plus, the clearance wall in the back is always chock full of FANTASTIC deals. I hardly ever leave the store empty handed.
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November 2020 by Juanita O.
Received a bad hp 63 ink cartridge online order from staples and Brandon at staples Gt barrington was not helpful at all. Would not exchange it as another employee told me would be no problem.....and then launched into it must be my printer. Not happy. Don't know how these places stay in business. Can't blame this one on Covid!!!!
