Veterinarians in Great Barrington, MA

“this is a truly special practice...from the moment you walk through the doors, friendly staff, comfortable environment, and WONDERFUL, caring Vet, Dr. Newman is very unique! She is professional, intuitive, and we are so lucky to have found her for our fur babies!”

“UPDATE: my boyfriend spoke with vca again and they were extremely apologetic for how my boyfriend was treated over the phone and for not notifying us of our vet leaving the practice. they explained that a very new staff member who had not yet received phone training was who answered the phone the first time and that the information she gave my boyfriend was not accurate at all. they also explained that the reason they hadn't notified us of our vets departure was because he had quit half way through his shift the same day my boyfriend called. my boyfriend and i are very relieved that this was just an unfortunate series of events and not our trusted vet office suddenly turning on us. we even received a card from them recently sending their condolences for our rats passing. we appreciate their honesty and compassion so much as we are still struggling with accepting the passing of our rat. i can't speak for my boyfriend, but my trust in this office has definitely been restored. thank you ♥️

ORIGINAL REVIEW: my boyfriend and i have been going to this vet office since we got our first rat just around a year ago. no complaints until yesterday when our 2 year old rat was rapidly declining and we knew it was time for him to go. my boyfriend called up to see what they recommended, only to be told that the small animal vet there had left the practice. they never emailed us, called us, literally zero notice of this until yesterday. additionally, they were very disrespectful and unprofessional when telling my boyfriend their inhumane method of euthanasia, clearly not trained to treat small animals. this is not at all how you treat a grieving pet owner. not only did we have to bring our rat to an office 2 and a half hours away, but we have to look for a new vet for our other rats. very disappointing considering how great they've been with us prior to this.”

“We searched for many years for a good Berkshire vet for our German shepherds and finally found the best of the best in Bilmar. Dr. Newman and her team always provide excellent care for our dogs for everything ranging from allergies to serious surgeries. The vets have great bedside manners, the techs are experts in their field, and the front staff is kind and always accommodating and always follows through - when they tell you they will do something, it gets done. One of the things I like most is that Dr. Newman is committed to continuing education and brings the cutting edge of veterinary science to the clinic. You will not be disappointed.”