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July 2024 by Tamarack Hanna
The person working is always very nice and knowledgeable, but they're ONE PERSON, which means theres always a line. Expect to be there an hour or more. Whoever owns this franchise is super cheap and greedy. Pay some more help seriously its shameful.
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June 2024 by Radio Station
The service was terrible the woman said no before even hearing out the entirety of my question, all she wanted to do was sell me new products, she had no interest in helping me solve my current issue with SIM card. Part of the problem was her lack of knowledge and inability to think in problem-solving terms. If ever I had need for AT&t store again I would make the trip to Hadley or Northampton! Skip this location.
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June 2024 by Eve Laing
Destiny at your 333 Federal St location in Greenfield Massachusetts was so helpful and great w customers even tho she was the only staff person working and some customers were grumpy or overwhelmed, and some were confused about what they wanted, like me : ) there were also construction workers coming in with questions, and an ATT employee doing an inspection .. but Destiny handled everyone with patience and aplomb. She's great!!
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May 2024 by anne naughton
Nate was extremely professional and efficient. He solved my phone problem and gave me tech tips. He’s super friendly and skilled.
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May 2024 by Linda Singer
Sales rep was professional and engaging. Would definitely recommend…
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April 2024 by nathan paige
A great place to get a good deal with a great professional phone guy!
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March 2024 by Brittany Emerson
Super friendly staff! They went above and beyond helping me through my replacement/upgrade process. Very supportive from start to finish and their attention to detail did not go unnoticed. Very pleased with my visit!
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February 2024 by Colby Orcutt
Awesome staff I was late and they still helped out
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January 2024 by Pablo TheCricket
Amazing ??
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January 2024 by Elizabeth Walton
I met with Nate today. He set up my new phone. He was welcoming and had a good sense of humor about my quirky old phone.
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December 2023 by Rick M
We are switching over to a new plan 12/26. Ask me then.
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December 2023 by Lisa Ramage
Nate was amazing. Thank you sooo much for making a stressful thing so easy!!
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November 2023 by victor covalenco
I was just going in to check to see if there are any deals for me being a loyal customer and getting their premium option for my 2 year old phone and the nice young lady there was very polite even though I went in 30 minutes of closing and she showed me all the trade in options.
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November 2023 by Gary Thurston
Destiny was great.
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October 2023 by Claudia Rutherford
I cannot say enough good things about my experience at the Greenfield AT&T store. I had a malfunctioning iPhone that was doing very strange things with texts and calls. The store employees and manager helped me patiently and thoroughly with persistent problem-solving until it was all fixed. They were personable and thorough and made several calls on my behalf to AT&T tech support and Apple to get all the pieces needed to solve the puzzle. I would go there any time. They also tried to find the best economical solutions for my needs.
