CVS offers a range of services, including pharmacy and health care, with a focus on customer care. The pharmacy has received mixed reviews from customers. Many appreciate the helpfulness of the staff, especially during difficult situations. For instance, one customer praised an associate named Lynette for going above and beyond to find a specific item for her daughter, showing kindness and dedication. Another positive experience involved a staff member named Bryanna, who quickly assisted a child who had fallen after receiving a vaccine. Customers expressed gratitude for the quick response from her and other staff members who provided support during the incident. However, some reviews highlighted areas for improvement, especially in pharmacy service. Customers noted that certain employees seemed indifferent or bothered when asked questions, creating a less welcoming atmosphere. One customer shared a frustrating experience where they faced delays in getting prescriptions filled after an emergency room visit, despite explaining their urgent situation. Although the pharmacist ultimately resolved the issue, the customer felt the initial response lacked empathy. Overall, CVS has a mix of compassionate staff members and some who could improve their customer service. As a 24-hour pharmacy, there is hope that the team will work toward providing more consistent and caring experiences for all customers.
I switch to walgreens,but I have family that goes there. And they like it
April 2024
I am impressed by how clean and organized this store was. We came in to use the bathroom (which was open to the public, incredibly nice!) and the staff was friendly and helpful. Bought some cold products and everything was well stocked.
March 2024
Nice people as always, clean and orderly store as usual too
