Franklin First FCU is a friendly and helpful credit union where customers feel valued and respected. The staff is consistently described as personable, responsive, and pleasant, from the tellers to the loan officers. Members appreciate the easy and professional service, whether banking in person, over the phone, or online. The institution is noted for its high-yield checking, ATM reimbursements, and reliable care in handling accounts and loans. Many long-term members express deep trust, highlighting the peace of mind that comes from dealing with a small-town institution that knows its customers and provides attentive, human service.
Zach was great helping me through my loan process very knowledgeable and a great employee to have.
December 2024
Friendly and helpful. If I need help I can call or stop in. Been a member for a long time now. Thank You for your service.
December 2024
I love Franklin First. I have two loans there. Working with them has been very easy. The staff is super personable, and very responsive. They take great care of customers, from whoever answers the phone to the loan officers--you really feel like you're talking to lovely fellow human beings who care.
