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September 2023 by Ed W
Was once decent. Pretty abrasive at this point. Going to Walgreens.
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September 2023 by bem 1962
Female manger who was working today has a ego and bad attitude,
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July 2023 by Laura D
The Pharmacist /manager Pierce is the absolute best . He goes above and beyond dealing with my insurance company and helping find me alternative products / manufacturers for meds when I can’t tolerate due to allergies. He is funny and kind and makes you feel like a friend not a customer!
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October 2022 by Karen Martin
Not well put together. And employees always seemed ticked off
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August 2022 by Mollie Peters
Very friendly staff, decent prices on just about everything, has a wide variety of merchandise from toiletries to candy to groceries to medicine, even some clothes! Energy drinks, and lottery too!It's my go to store in my area.
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July 2022 by kare
Always clean and stocked. Friendly and helpful staff
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July 2022 by Kayla E.
RACIST MANAGEMENT. We stopped in Sunday afternoon to get a COVID test so our daughter could go to camp. We had an appointment. The VERY kind phamacist told us that we needed to find a different test so we sat in the chairs to the far right of the counter to cool off from the 94 degree heat to use our phones to scramble to find another testing location. We bought drinks for our family because it was 94 degrees. Only 1 other patron was in the store. The manager, JASMINE, came over to ask if we needed something. I said, we were here to get a test but it was the wrong type. She said, "I think they have those at CVS or Walgreens". I said, Thank you. She continued to stare at our myself, my husband and 2 kids. She said, "You're just sitting now." OK... your point? It's start to dawn on me... I see where she's coming from-- I said, "You started off sounding like you were trying to be helpful. But now you're just being rude. Do you need something?? If not You can GO now." She finally huffed and stormed off. There was NO ONE ELSE near the pharmacy. We were out of the way. It was 94 degrees outside. We had an APPOINTMENT and had PURCHASED drinks. But Becky-- I mean-- JASMINE-- decided she didn't want us using up all her air conditioning for the whole 7 minutes we sat quietly in the chairs while we tried to find a place to get the test we actually needed. There is only 1 reason, someone would try to hurry someone out of "her" store when NO OTHER CUSTOMERS were in our area or hardly in the store, while we sat peacefully with our 12 and 15 yo children trying to resolve a situation. DO NOT GO HERE unless you want to be bullied out of a store by rude RACIST manager even if you are a paying customer.
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July 2022 by Mary Johnson
Worst experience ever at a store. Jasmine in the Greenfield store was rude, condescending and just awful! I hope you pull up the video from her. She should not work with customers whatsoever. I’ve been a business owner for over 25 years so believe me when I say she is a liability to your company.
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July 2022 by Kari H.
We are visiting out of town and my son got sunburned. I needed some aloe gel and they had some. The store was very clean and I was able to find what I needed without any help. The cashier was nice. Just you basic drug store.
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February 2022 by Autum K
This store is always very clean when I go in and has what I need, the customer service is good and the employees are nice. I had a question and Jasmine was able to help me and was very sweet about it. Overall would prefer it to cvs
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February 2022 by Carrie Truce
The store is very clean and organized and the cashier, jasmine truce is always friendly, enthusiastic and helpful
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October 2021 by dodi
Great care and service from the pharmacist. Always clean and well organized.
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September 2021 by Jillian Baker
Really like this store. It's spacious, clean, well stocked and maintained, and the employees are generally very friendly. Sometimes it feels like the pharmacy doesn't have enough help to keep things moving efficiently and preventing long lines from forming. It may not be their fault however consider the economic situation and the inability for businesses to find workers due to unemployment benefits due to covid
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August 2021 by April Perry
Not greated at the door. Cashier was too busy talking to two people and leaning on counter. Girl sitting on the floor in the make up section with a tote between her legs looking puzzled. Lots of empty spots on shelves all over the store. The one item I was looking for dryel was no where to be found. No associate asked if I needed help. So much for customer service that Rite Aid says they make a priority.
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August 2021 by Robin W.
Weirdly, there is always some kind of hangup with my prescription. This is how it goes: I call the automatic refill and it either says there is no prescription or the prescription has no refills. I call my doctor who verifies the prescription has been sent. I try to call the pharmacist to confirm. The phone is never answered, no voice mail and loops back to the original message I know they are busy but that is a ridiculous system for customer communication. I'm out.
