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September 2023 by tlynne C
Have been a loyal customer of former owner since the late 1980s ...therefore have been shopping at this particular Hadley store since it opened some thirty odd years ago.Compared to Dave, this place does not even come close!The last three times I shopped there, all three brands of dog food that I buy were out of stock.Today, after dodging the road work, and following detours due to construction, to get to this store, I again came out of the store empty handed.This never happened when Dave owned the place.So now I am done complaining, and so done with Smithland.
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June 2023 by Amanda Swanson
great customer service and a wonderful selection of pet products for a good price
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May 2023 by Janet Lipscomb
LOVE the Hadley store!! We have many different kinds of animals and go to Smithland supplies, it’s a fun and friendly store to go to!! Mari helps us all of the time when we are looking for something and can’t find it!! Great selection and employees‼️
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May 2023 by blade miller
Great store with amazing helpful staff. Just remodeled and it looks great highly recommend this store.
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April 2023 by Alex Phillips
While I still miss Dave's Smithland has done an excellent job of maintaining quality and selection. Very friendly staff to boot!
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February 2023 by natalia
Thank you the small pet cage of the unit you were getting rid off, it's perfect home for my mouse <3 appreciate loading it to my car too
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February 2023 by Connolly K
A nice pet store with good selection. Prices are okay. Staff is friendly.
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January 2023 by GOLDIE MOSLEY
I come ALL the way from Easthampton to Smithland Pet Center to buy feeders! The STAFF are helpful & grateful for the opportunity to be there again in full force for our beloved Pets! It's been worth the gas to be a patron here. When my STIMULUS was all gone, I STILL had their SMILES...behind the masks! Great Job!
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January 2023 by greg larder
Went in to have my aquarium water tested as I was loosing fish. My ph was off. She showed me a product on the shelf that would solve the problem. But she told me a 50% water change would also fix the problem. I like how she told me I wouldn't need to purchase anything from the store. I have had nothing but fantastic service since they changed from Dave's. Nothing but good service every time I visit Smithland!
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December 2022 by Joe Neely
This place is fantastic and does a great job of customer service it doesn’t feel fake it’s nice when people have the freedom to be genuine with each other. Five stars.
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December 2022 by Isadore
Had to buy some dubias in a pinch- 1$ per roach and one died on the drive home! I will definitely not be buying any feeder insects here anytime soon.
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October 2022 by Lynn Reynolds
In this case, they didn't have the particular item we were looking for. The hardest thing was finding someone to help us out.
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August 2022 by E B.
I buy crickets and snacks here, fun selection of old fashion candy and the peanut butter cups are so good. The crickets are great- super lively, healthy, and live a long time. My leo loves them. I'll never get feeders from petco again, they come with illnesses and die within a few days.
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August 2022 by Michael Goldberg
New to store I didn't see any employees to ask for assistance took photos of things I was interested in and then left
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July 2022 by d-jemme
I want to like this place, but it seems that ever since it changed ownership it's removed some of the more affordable options like cheaper leashes or a box of wet food packets (you have to buy them individually, with of course, a markup).My dog chews through leashes but is tiny, so we need tiny leashes. They ceased to sell anything other than $20 leashes, which meant going over to Walmart instead for the usual $3.00 leash we use.Regardless, my dog still really loves coming here because he gets treats from everyone and so, when I can afford the bit of upsell, we still come. Their dog cookie selection *is* really amazing and there's a decent selection of gardening supplies as well.
