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“I would have given four stars rather than five.... however, they recently hired a new front desk staff member. I have been going on and off for about a year and the front desk people are very impersonal. With the exception of only a few times, they are like robots.... no smiles, no acknowledgement when you sign in. Going to the gym is NOT something I like to do- but I need to do it for PT... so I go. Going in the door to people that are robotic, makes it even harder. I was actually thinking of dropping my membership.... not because there was anything wrong with the facility, but because I just didn't feel all that comfortable.
But then, they hired a woman named Ellana...it was like a whole different experience!! She SMILED when you walked in and said a few pleasantries... same thing when you left. It made me feel comfortable to ask questions. She immediately was helpful in not only her information but also went to the area/equipment and SHOWED how something worked!
I also noticed when she wasn't with a customer, she was cleaning. Planet Fitness is very clean and I appreciate that as well- A LOT. It's pristine and well ventilated- that's VERY important to me.
Recently, most of the weight machines were replaced and upgraded.
All these things together deserve the highest rating- but it's the staff (in my case-Ellana)that make or break the experience in rating it a five!”
“Amazing owner and instructors. A wonderful place for women to workout and feel comfortable, heard and seen. No judgment and everyone there is kind, considerate and all in it together. You'll get in shape and find your tribe.”
“Visiting from out of town and I LOVE this gym. Great atmosphere, tons of equipment and the “bar” set up with preworkout shots is super unique. Love the merch & meal prep selection as well.
Big thanks to Jasmine who is a total sweetheart and very personable.
Overall one of the best gym experiences I’ve had, and I’ve been to ALOT of gyms”
“I've been really happy as a member of Nasty Habit. David is such a great coach and guy. He's obviously so passionate about the members and the gym. He's super dedicated and keeps everything so nice and clean.”
“I love SVG Athletics! I had no idea what to expect when I signed up for classes and I was pleasantly surprised. I have never experienced the community aspect at a gym before and the community at SVG is very welcoming and supportive. It feels like one big family and is a big part of the reason I keep showing up.
Every coach I have worked with is very knowledgeable and supportive. I'm new to cross fit and I greatly appreciate how focused the coaches are and are ready to help correct your form to avoid injury and utilize the correct muscles to get the best results from your work out. Even the people I work out with are supportive and fun people to be around, which helps get you through the tough work out days.
Unlike other gyms, this gym membership is one I actually use and I'm excited to use. I'm excited to see where this journey takes me!”
“This is THE BEST gym! After 15 years in crossfit in western Mass…ECF is my favorite box. The coaches are amazing, the energy is positive and motivating and the athletes are diverse. Being over 50 and living with limitations I am supported and the coaches have helped me make gains without injury. I cannot say enough wonderful things about this box!
p.s. there is even air conditioning!!”
Open 24 hours
39 Union St, Easthampton
Gyms
“Updated review: I voiced a concern and it was addressed quickly. This is a great gym with everything you need, and who else offers red light therapy!? Staff are friendly and helpful.”
“BEST gym in the Valley period but definitely most LGBTQ. I never felt comfortable at other gyms, but decided to try queer barbell classes. I’ve been going since Feb 2025 and have never been stronger. The vibe is body positive, the emphasis being on muscle gain not fat loss. I’ve developed a really healthy relationship to my bod and corrected my back and knee pain. Quite literally changed my life. It’s my happy place. :)”
Open 24 hours
15 College Hwy, Southampton
Gyms
“Started seeing Ryan at Anytime Fitness in Southampton after experiencing a health issue. Not only did Ryan help me recover but has since helped me get into better physical shape than I have seen in years. Big shout out to Ryan and Anytime Fitness. Well equipped and friendly, comfortable atmosphere. I would recommend this facility to anyone of anyone of any age.”
8AM - 12PM
106 Lower College Ln, Northampton
Gyms
“Good place to run, one of the few indoor tracks in the area, and some of the coaches are nice and helpfull. There is the occasional time where an official will tell you your on the wrong lap, but if you count yourself, or have your team count its fine.”
“I was struggling to get to the gym on my bike… it is a ch a great gym it is a big reason I bought a car. Excellent and helpful staff. Friendly gym rats, too!”
12 - 4PM
30 Eastman Ln, Amherst
Gyms
“Great down and dirty gym. No commercial feel here. The coaches treat everyone like family and the relationship the athletes have with one another is apparent! You cant look anywhere without seeing inspirational words. Motivation!”
“Joined on a family plan, which is available for anyone sharing the same address. Lots of cable/strength machines available in multiple stations, including some nice tucked away corners if you (like me) prefer a little more isolation. Good variety of cardio equipment, free weight stations, and a large tennis court and group fitness classroom. Haven't tried the pool yet. Gym gets busy around 6pm but folks are very polite.”
7AM - 7PM
122 N King St, Northampton
Gyms
“User
Christie Wright
I love the staff in Northampton. They are extremely knowledgeable, friendly and helpful. Thu Tran is an excellent trainer. He has showed me how to correct my form and posture while lifting free weights and has given me amazing advice building my leg muscles. Has taught me different ways to angle my feet on the leg press with less pressure on my knees if I angle my feet instead of keeping them straight. FABULOUS improvement. Always learning new things from Thu Tran. He is extremely helpful and a great teacher. Xavian is also a wonderful trainer. He has helped me learn many machines since I started planet fitness. Learning how to use them the correct way. I am eager to learn always the correct way to use every machine. He is wonderful and great with all customers. Nick and Tabitha are also fantastic with anything I need. Excellent with any questions I have. They are always up to teaching me new learning techniques to the equipment. Nick was the first employee I met at Planet Fitness. He took me around the whole gym. Showed me how to use the machines I was interested in and I have learned even so much more since I started with his help. Northampton by far has the best team, super work ethics and amazing customer service. They take pride in having a fantastic clean environment. ? ++++ Christie Wright”
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“I wish I could put into words how much Norwottuck CrossFit has helped me get stronger mentally and physically. Rob, Nikolai, and the organization are approachable professionals who have given me a lot of confidence in areas I struggled with before. The community is positive, supportive, and motivating. I highly recommend this space to anyone who wants to learn and push themselves.”