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January 2024 by Thomas Kubiak
Nice location. Clean hotel. Breakfast was simple as is usually the case. We were right across from the pool, so it was relatively loud until it
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January 2024 by Dan Strauss
Great hotel. Excellent breakfast. Perfectly located. Clean, inviting, good service.
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December 2023 by Helio reis Fabio
Good service, but an invoice was deducted from my debit card without my authorization due to an error on the website after closing the reservation, I hope to be reimbursed so that I can reevaluate again, so far poor customer service.
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December 2023 by Nick Holley
You just can't go wrong with Homewood Suites. Clean, large modern rooms. Full size fridge. Extra bedding and pillows in the closet.
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November 2023 by Tom Rankin
I love Homewood suites by Hilton for the simple reason it's like being home away from home. Great pillows clean lovely room layouts. I'd never stay anywhere else but a Hilton Homewood.
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November 2023 by R Kearns
Our visitors chose this hotel, and I spent time there and was impressed. I don't like hotels and motels, generally, but I enjoyed this one. It's also been one of the best of the places they have stayed in so far in Hadley. I didn't rate the service because I didn't stay here, but my visitors had very few complaints.Rooms: The open-concept room chosen by our visitors had a small galley kitchen, a work desk/dining table, a small living area in a spacious bedroom, and a spacious bathroom that was suitable for a disabled person (who was not in a wheelchair). The room was comfortable for five of us to hang out in.Nearby activities: The hotel is in a typical commercial district in Hadley, but it is also close to much New England country charm if you have a car.There is a bike path/walking trail behind the shopping area across the street. It is not far to get to other hiking trails, the Connecticut River has boating opportunities, and there are pond/lake activities in the summer.The hotel is within the five-college area, so there are many college campus activities, including museums in nearby Amherst, Northampton, and South Hadley, where there is also good and great dining and additional shopping. It is a great spot for visiting prospective students and families.Other interesting museums, such as the Emily Dickinson Museum, Historic Deerfield and a Yiddish Books Center and childrens' book museum are also not far. And there are usually various festivals and activities happening everywhere in the small towns all around.On Route 9, there are garden centers, a steakhouse, diners, a vegan restaurant called Pulse, family entertainment centers, brewery/restaurants and cinemas in the Hampshire Mall, etc.It is easy to get to many scenic byways (roads) from here for great autumn leaf-peeping. Also, the great corn maze Mike's Maze is not a far drive on Route 47 and don't miss Richardson's Candy on Route 5/10 near Historic Deerfield.Walkability: It is walking distance or short driving distance to Starbucks, Chipotle, L.L. Bean, Whole Foods, Walmart, Barnes & Noble, Home Depot, and other shopping.Food & drinks: There is food available in a shop-like area in the lobby, including some organic and vegan fare. There is a breakfast buffet and a large dining area/restaurant.Noteworthy details: Their mascot/spirit animal is the duck because it travels far, but always feels home. This is a nice and cute bit of branding.There was actually a pretty, nature-y view this fall from the west-facing room. The hotel was clean, new, and staff were pleasant. They have real hospitality industry training, it seems. It is close to, but not directly on the main highway Route 9, so I didn't hear traffic noise.
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November 2023 by Michael Vega
The room itself was great. However, housekeeping came through one day and threw out a pack of water bottles I had in the fridge. I brought this to the attention of the front desk and the lady wrote the issue down on a sticky note, however no follow up was conducted (at least none I was notified of). I wasn't even offered a complimentary bottle of water. Obviously not a huge loss, but on the basis of principle, it was very subpar "hospitality."
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October 2023 by Christopher Stewart
Arianna at the front desk was right - I'd LOVE my room and would enjoy my stay!The building is clean, well kept, offers a large dining room to eat or lounge in.The front desk has a small but well stocked 'store' in case you're looking for a snack OR if you forgot to pack something- this was a nice touch.The room has a great layout and has all the amenities you'd need for a short or long stay.If you need or want to explore - the hotel is located conveniently in a plaza that has a number of offerings from a market to fast food.Can't say enough good things about my stay here. You'll be comfortable and will enjoy your time at the Homewood Suites.
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October 2023 by Linwood Straight
Excellent Homewood Suites by Hilton located in Hadley, Massachusetts, just off of Route 9. It was the first time that I had ever stayed at this particular Hilton property. It was only built back in 2019, so everything looks and feels new, as it should. The standard room was extremely spacious with a kitchen area that included a full-size refrigerator, stove top, sink, and all kinds of needed kitchen utensils, glasses, pots and pans, etc. Built in Microwave over stove top, plus toaster. Desk with table light for any business needs. Rooms come with either a King Size Bed or 2 Queen Size Beds. Rooms include a sofa and table, and another table with a TV. The bathroom featured a walk-in shower and toilet in a separate room, with a vanity and sink just outside that room. Nice size closet opposite the vanity. The hotel is beautiful and includes a hot breakfast every morning. What I liked best about it, besides it being so new and clean, was how quiet the room was and the location. Plenty of parking as it shares a shopping plaza with several types of stores, which is not the typical location that one would normally find a Hotel located at, which are usually located near a busy and noisy highway. There are plenty of restaurants and shopping nearby. 15 minutes to Northampton and 10 minutes to Amherst or UMASS. The staff were friendly and professional, as expected in all Hilton properties. You certainly won't go wrong at this location. Highly recommended!!!
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October 2023 by Andrea Gaglio
Good place to stay if you have a child at U mass. Clean. Decent breakfast. Located by much retail. Large room with all kitchen amenities if you don’t wish to eat out every meal. No real complaints.
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October 2023 by Jacob Hing
I was there for a conference and didn't actually see any of the rooms that people stay in. I figured it wouldn't be fair to give anything less than five stars being that I didn't see it. If the rooms are anything like the service I got for the conference room then I would give it five stars. They were good about helping us set up for the room and made sure that we had everything we needed.
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September 2023 by Royce L.
My first time staying here and it was nice. Good location and the hotel itself was modern and seemed new. The front desk is right at the front entrance with a same store with drinks and snacks. The lobby areas which is also the breakfast area is right in the lobby as well. Usual computer and printers at the business Center as well. The gym and pool were nice and the rooms were really nice. Spacious and clean. Full kitchen with dishes and silver ware. I would definitely stay here again.
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September 2023 by Mark Ladendorf
This is a modern hotel and the rooms are nice. No shower gel in the shower was a pain as you only find out something like that when you are in the shower. Breakfast is a joke. Easily one of the worst complimentary breakfasts I've experienced. Choice of bulk eggs, ham, and tater tots. No sausage, bacon, pancakes, waffles, etc. Fruit choice was green bananas and apples. Only juice was apple, not even orange juice. Poor selection of bread, tired bagels and croissants, etc. Nothing refreshed, had to ask for everything including forks, and coffee was empty. Really inexcusable for the price point. They have a pool, but water is murky. They have a workout room which is nicely equipped, but several machines were not functioning. Overall poor value. I will look to stay elsewhere next time in the area.
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August 2023 by Zaki Zahed
It has a great location and rooms with everything you need. They also have a good place to do laundry and plenty of parking. But, the breakfast choices are not many, so keep that in mind.
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June 2023 by Nhojjy Relluf
Lots of issues. Loud group outside of my room in the grill area. 2 nights in a row. Last night was out there for over 6 hours. Finally broke up around 130 AM. Asked to move my room but there were none to move too. Had 2nd floor. People above me had cement feet. Plugged sink drain. Still slow even after fixing.It's is a super new place great views from outside rooms. Get a 3rd floor room facing away from everything and away from the lobby area. I stayed here once before with zero issues. All in all a nice place. Just dependez on the room you get.
