Midas in Hadley, Massachusetts, is known for providing reliable and quality auto repair services. With a history dating back to 1956, Midas has built a strong reputation for exceptional service, honesty, and dependability. The staff and franchisees are dedicated to helping customers with a wide range of auto needs, including brakes, oil changes, tires, engine maintenance, steering, exhaust repair, suspension systems, and wheel alignment. Customers often appreciate the friendly and professional approach of the team, highlighting their helpfulness and willingness to go the extra mile. Many reviews mention how the staff, such as technicians and managers, respond quickly and effectively to urgent situations. For example, when a customer's axle broke and fell off, a staff member immediately offered assistance, helped push the car in, and arranged for repairs without pressure, even staying late to finish the work. Other customers have praised the team for providing honest estimates, finishing repairs promptly, and providing clear explanations of the work done. The location is also appreciated for its patience and kindness, especially when handling unexpected issues like flat tires or tire damage from potholes. Customers feel confident that they will receive friendly, patient, and professional service, often at a better price than competitors. Overall, Midas in Hadley continues to earn trust through its neighborhood focus, commitment to customer satisfaction, and consistent delivery of dependable auto repair services.
Car starter was fried, juan r did a great job fixing up my car and mike was very helpful on the phone 100/10
May 2025
Great experience, did not try to fix random problems, but instead took the time to find the root cause. Did not over charge for services, instead found discounts and worked with my budget to assist in finding and fixing the potential issue with my jeep.
May 2025
They took care of everything fast and made the whole experience easy. You can tell they actually care. Highly recommend.
