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August 2025 by Roisin Quinn
Fixed a dent. Looks like new. Cody was a delight to deal with and my car is like new again. Affordable too !
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March 2025 by Brian Scully
I took my wife’s car into Norm’s because someone I trust recommended the owner, Cody, and it was the best recommendation I’ve ever been given. Cody and his workers are damn good. They gave me an accurate quote on the work that was needed and also a timeframe and they kept their word on everything. The car looks great and the quality of the work is excellent. I recommend Cody and his business with no worries that you won’t be happy with them. I can’t think of another business I’ve ever said that about and I think it will be a long time before I ever get another recommendation from someone on any business that is as honest and performs the kind of high quality work that I received from Cody at Norm’s Auto Body on Railroad St in Hadley, MA. 5 Stars!
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February 2025 by Lauren Bennett
4 years later I'm still dealing with the mess of terrible body work. Fog lights strobing, entire underneath of my car skidding off on the highway. Clearly no one including the owner checked anything before me taking my car back. Will never come here again.
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December 2024 by Matthew Drake
Brought my car in for a small to medium size dent in the bumper. Cody got my car in quickly and they did a great job with it at a reasonable price. Very happy with their service!
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October 2024 by Tinny Chang
Cody and his team are so nice and professional!
When the other shop told me to replace the entire driver’s door, Cody got it fixed with less than half of the price the other shop asked for! Thank you!!
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August 2024 by Juni Lee
Walking in trying to fix my fender wall let me could at least drive a while before replacing all the parts. They fixed it real quick and nicely, free of charge, definitely coming back for my car body repair when I’m free! Thank you so much!
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May 2024 by Maroc Food
Cody is fair friendly and very professional. I highly recommend.
Seemo.
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March 2024 by Sarah Riley
Always does a great job and for a great price
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March 2024 by Mer T
Very Nice and Personal gentleman! Very knowledgeable about cars, parts and repairs.
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January 2024 by Samantha Wolf
Excellent work, excellent price and excellent service! These guys went well above and beyond! Honest and fair, this was the ONLY vehicle repair job I've had done in 25 years of driving that I didn't stress over. Before, during or after they had my truck. I am absolutely HIGHLY recommending this shop!
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April 2023 by valerie schumacher
other body shops gave me the run around about fixing rust spots on my jeep wrangler, but not Cody! he assessed my jeep and gave me a really reasonable estimate. my jeep looked brand new when i got it back. he is such a nice guy and a pleasure to talk to. love his big dogs too!Service: Body & Trim
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April 2023 by Lily Alexander
This shop is the real deal!!!I went here because I failed inspection for bumper damage and another repair. Turns out AutoExpress misdiagnosed the repair; Cody caught it and was honest with me instead of charging me for a part I didn't need. They also did the repairs that worked within my budget, saving me a ton of money. These guys are respectful, kind, have great communication, and are HONEST. They also have the two sweetest shop dogs around!It's so hard to find great mechanics, and this is especially so if you're a young woman like myself. I will be going to this shop for any other repairs I need from here on out!!
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February 2023 by Richard gegetskas
They did a great job fixing my rusty work van. It came out fantastic! It looks like a new van. Thank you!!
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September 2022 by Karl Dziura
Cody worked very hard to get the repair done as quickly as possible. When I need more work done, I will definitely go back to him.Service: Body & Trim
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September 2022 by Frank Magnani
Fantastic service