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March 2024 by Ava Korz
Do not create a membership with this club. While I think many gyms are a scam and completely take advantage of customers, this location goes above and beyond. I cannot access almost any information about my membership online. I cannot cancel online. I cannot downgrade online. I cannot even upgrade online, and I cannot change home gym locations online. They have made this entire process far more inaccessible than even normal planet fitness locations. So do not get this membership it's simply not worth it. Especially when they do not even have free barbells...
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February 2024 by Tayonna Tucker
good facility, however while trying to make a payment “Melody” hung up in my face 2 times then didn’t pick up the third. thanks for nothing Melody!
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December 2023 by Kay Lyons
It's clean and has lots of machines, and the price is right.
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August 2023 by sue friedman
Great air conditioning during hot months. Makes it more appealing to work out
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July 2023 by Rong Fan
Great facility and chill, judgement-free atmosphere to do your work out. I am a member since Jan 23. Recently I heard about the in-club training program and signed up for classes! Myke is an awesome trainer! Shout out to Myke! The membership is totally worth it~
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June 2023 by Brittany N.
Horrible customer service!!!!It's called a judgement free zone? Might want to tell that to the employees I'm not coming back to this location. These people were rude.
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February 2023 by Logan Edmiston
The Planet Fitness in the Hadley mall is an excellent gym. It's divided pretty much evenly between cardio equipment and strength training equipment. It's a large, clean, well lit gym that's going to meet the needs of pretty much everybody except the most serious of bodybuilders.There are people at pretty much every Fitness level and everyone seems to get along just fine.There are four primary areas:1. Cardio, which includes treadmills, ellipticals, bikes, stair climbers, and Rowing machines.2. Weight training: Plenty of free weights in terms of dumbbells, but relatively limited as far as barbells. There are six Smith machines and a variety of Stack weight machines. I have never had to wait for very long to use any of the equipment.3. Circuit: This area includes resistance training equipment to work out your entire body with the idea that you do each machine for a set period of time and are finished in 30 minutes. Excellent for organizing a general whole body workout.4. Abs and glutes: This area is also separate from the main gym area and includes a variety of equipment for training glutes and abs. Works well as a circuit.There are also areas with massage chairs and tanning beds that are reserved for Planet Fitness Black Card members.There are two large locker rooms complete with showers and lockers that can be locked if you bring your own lock or purchase one from the front desk. There are also monitored lockers if you feel more comfortable using those for valuable items.Considering the price, this is an excellent place to get fit.
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December 2022 by Domenic M.
Always super clean. I wish this location was bigger but there are plenty of machines to spend your time on.
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December 2022 by Jeffrey
This place is a gym just like great clips is a barber shop. I forgot to leave this 1 star review from a year ago. They were charging full yearly fees of like 60 bucks even though the showers and everything were closed for covid. They have pizza days....enough said lol. Do you have an eating disorder and are looking to better your life? Well enjoy walking by tempting pizza on the way into the gym ?
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October 2022 by Bruce K.
This PF is located on the southwest end of the Hampshire Mall closer to the Cinemark theater. There is plenty of parking.After a busy day of Zoom meetings, the Smith College Museum of Art and a couple beers at Northampton Brewery, it was time for a quick workout followed by a shower. The fitness area was not busy at all - I had no issue finding the machines I wanted and doing a few reps. Nothing crazy, just a bit of calorie burning.Afterwards, a decent shower. The shower area was reasonably clean and the locker room was tidy.Overall, an OK experience for a Planet Fitness. I'd return here.[Review 18418 overall - 1138 in Massachusetts - 1940 of 2022.]
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October 2022 by Will Kwon
I have been working out in this franchise for a while and this gym is the one that closes too early. Usually it is open at least up to 12am but this one closes at 9pm. I usually work from 9am to 7pm and it is not good for the office workers to work out after work. So the only option is before work and I see the one in North Hampton is open 24 hours in weekdays. Do you guys have any plans to extend the business hours?
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October 2022 by kunal adlakha
Planet fitness is a great place to begin with If you're not a hardcore bodybuilder, as they do not have barbells and bench presses.PF has good machines to workout, has decent amount of weights, plus has a full body hydro massager which does the job perfectly and many more such amenities to use.Additionally, you get the access to any of the pf locations. So if you travel alot or just want to do some physical exercise and keep your body moving definitely worth the price.
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July 2022 by Alan Edward
This is a very clean and well maintained facility. The staff was remarkably professional while working with me about changing my own account. Management is friendly, cordial, and their staff is the best of any Planet Fitness that I have visited in five different states. Five Stars!
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May 2022 by David O'Sullivan
it had been a while since I have been to the Hadley location. I was there during finals week for UMass and was amazed at how clean it was, how the locker room smelled fresh and just the general upkeep. the place looks great. staff has always ways been helpful and friendly
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May 2022 by Kim Quinn
I have never had a bad experience from either staff or members and am a PF user about 6 years and several sites.It truly is a stress-free zone. I love that ALL ages and levels of fitness abilities use PF. That in itself is encouraging. Was there this morning and it was ?♀️.Now, if only one would open near Lincoln NH. Going on vaca 5/13-27. Nearest is 2+hrs away.?Unless you feel you have something to prove to everyone, in your own mind, you cannot do better than PF.
