Steve Lewis Subaru in Hadley, MA, is known for its excellent customer service and a wide selection of new and used Subaru vehicles. The dedicated sales staff, including professionals like Todd and Harry, take the time to understand customer needs, providing detailed information and guidance throughout the car-buying process. Customers have praised the seamless and stress-free experience, especially when purchasing models like the Forester Hybrid Touring. The dealership also offers convenient financing options and express maintenance services for minor repairs, ensuring that customers can receive prompt assistance without needing appointments. Reviews highlight the outstanding support from employees, such as Rob, who went above and beyond to help with key issues, and the team that quickly resolved mechanical problems, demonstrating a commitment to customer satisfaction. Overall, Steve Lewis Subaru treats its customers like family, making it a top choice for anyone looking for high-quality, award-winning vehicles and reliable service. Visitors can expect a welcoming environment where their automotive needs are the priority.
Great experience working with David Maciorowski. Very capable and warm salesman who answered all of our questions and made the whole process, from shopping to buying, easy and enjoyable. Lisa Rivas, the Business Manager there, was very helpful and clear in discussing financing and options for extended warranty etc. Good... read full comment
November 2025
Amazing service. I was attending a two-day conference at UMass, check engine light came on the first night. Dropped my car here the next morning and they replaced my coolant bypass valve before 5pm to allow me to travel back home. Extremely grateful for this team, including Steve the shuttle man. Thank you!!!
November 2025
Good experience getting my used car. Good job communicating and transparent.
