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February 2024 by Sarah Akenhead-York
Just started getting into Magic the Gathering and X9 was super welcoming and got me up and running. Counter staff have been nothing but lovely and are knowledgeable about cards and board games. Great spot for a gift for a tabletop gamer or to get into gaming yourself.
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February 2024 by Sean Lynch
Western NE Premier Tabletop Game Store!
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November 2023 by Allan Kolm
Very friendly here, and a great place to play.
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October 2023 by Joel S.
I walked in a few days ago and wanted to see some cards well I did get to see what I wanted but the employee behind the counter was rude. He took out the pack from the display case and smacked it onto the display counter with an attitude. I suggest looking for another job if you are miserable. Otherwise, I have been in there a lot and have been treated very well, and with respect, I suggest corrective action for this employee or at least be notified.
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September 2023 by Sirrfuzz
A vary small store but everyone there were friendly and helpful
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September 2023 by Kyle Koloski
Great selection of games and accessories, fair prices on everything.
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August 2023 by Alecia D'Entremont
I've been here a few times with my nephew who loves Pokémon. I've taken him to a few gaming stores in Western Mass/Connecticut, but this is his favorite, and he asks if I can take him every time he visits me. He likes that they have boxes of singles he can paw through rather than forcing him to use a website to browse, which isn't as fun for him. My nephew is very shy and doesn't always want to ask for help finding what he wants at the store, but they've always been very patient and suggest options he might like without trying to upsell him. Overall, we've always had a good experience and I would recommend X9 Games to anyone looking for a good LGS.
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May 2023 by Chad Furman
Fun place to go and play cards. Knowledgeable staff. Friendly atmosphere
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October 2022 by Patrick
This is one of the best game shops around. Stopped in looking for something I could play with the family. After asking me a few questions, they connected me with something that matched our skill levels and playing time. Awesome! Highly recommended and nicely located.
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October 2022 by Shebby
Really not great if you're looking for wargaming stuff. Store is mostly just card games. Prices aren't terrible at least. The hours of the store are all over the place and me and my boyfriend joke that the store must be a money laundering place with how they close so early in the day.
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August 2022 by Dennis Kryzak (Milkysoul)
My friend Seth works here. Great place for pokemon, magic, and other amazing products. Seth knows his stuff, too. Come on in and say hi. Support the Hampshire Mall too!
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July 2022 by Paul Ross
TLDR: If the owner is there it is easily a 5 star place. Sadly if anyone else is working customer service can drop to a 1 star place. Had been getting packs here sporadically since moving to the area but won't be returning any time soon.The owner is a great guy with a ton of knowledge. He is polite but will give you an honest answer when necessary ( not going to lie to sell you a product). He keeps an organized store with fair prices. If you are there getting a gift he will direct you to something great.On the other hand the people he hires can be atrocious. Some seem to want to do nothing but sit on their phones in an empty store. Below is my observation from a 5 minute visit on 7/28/22;- gave wildly inaccurate pricing to a customer (quoted a cards being "like 8 dollars each" when in reality they were all between 5 cents and 2 dollars)- mocked customer for purchase- became aggravated and defensive when a customer asked him questions regarding the store and events- played around on phone when customers probably could have used assistance- polite at first but then became overall dismissive of customers ( scoffing, groaning and rolling his eyes when people tried to talk with him)
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July 2022 by Revan Tano
Fantastic place. I’ve been going here since I was little. You won’t find better prices on Pokémon singles in the area. They buy cards and offer store credit too. The owner is an incredibly nice dude and all the employees are friendly and make you feel welcome. I always feel like a valued customer here and that’s what keeps me coming back.
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April 2022 by Dan Mason
Wonderful local game shop. We get all our Pokémon cards here.
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January 2022 by Jennifer
Such a cool shop with a great vibe! The owner was incredibly helpful and put together these Pokemon surprise bundles that I am going to use as party favors for my kiddos birthday. He knew about the Pokemon "playground rules" and knew exactly the kind of cards the kids would be excited to get, not only that but he set them the cards up for me in hard plastic covers. The store had an area towards the back where adults and kids were playing games of Magic. There was also large intricate model battle game set out in the middle of the store that was really cool. The store is set up to not only to shop in, but to activley play the games they sell. It was lively and busy when I went on a Saturday afternoon. The owner was also very kind and patient with all the kids coming in and out of the store.