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“I am disabled and use an electric wheelchair. Whenever I go to the post office, the employees are always courteous, friendly and professional. They are always ready to help in any way.”
“This has been my local post office for many years and the staff is always friendly and helpful. One of the best ones around as I do sometimes have to go to a different post office.”
“What a quaint post office. And every time I stop in, the clerk on duty is always chipper. I think it's so sweet too that they always have a basket of candy on the counter! It's efficiently run & I am always fortunate to get a parking spot right out in front.”
“This was my second time visiting the Peabody Post Office on Essex Center Drive concerning mail being forwarded, Again, I was helped by Aiden, the supervisor. He was extremely patient and very helpful.”
“Always friendly and never miserable like my local post office, I purposely drive all the way here from Salem just to be able to be greeted with a smile no matter how many packages I hand off to them”
“Living in Marblehead has been a dream, and one of the unexpected highlights has been our incredible mailman, Javier. He’s always exceptionally polite, professional, and goes above and beyond with every delivery. Whether it’s a quick wave, a friendly smile, or carefully placing packages in a safe spot, Javier truly stands out. It’s rare to come across someone who takes such pride in their work, and we genuinely appreciate his consistency and kindness. Marblehead is lucky to have him—Javier is the gold standard of what a mail carrier should be!”
“The personnel were friendly, courteous, knowledgeable, and efficient. Thank you for providing the awareness of box changes allowed. Most people don't read those posters up on the wall. I, obviously, am as guilty as anyone.”
“If this was the one in Beverly Mas, it was great. They were really nice and helpful. Unlike the one in Hamilton they were awful and they got yelled at where I parked.”
“Wonderful customer service. The mail carrier, Jose, doubled back at the end of his route to deliver a package for my daughter when it was realized that it had been marked for the incorrect route. To go that extra distance (literally and figuratively) to deliver a package for a girl on her birthday really restores a little bit of faith back in humanity for me. I thank you all for making my daughters day. Keep up the extraordinary work!”
“I've deliberately gone to this branch for years. I love the friendly personalities of all the workersDefinitely my "go to" branch. Thanks so much.”
“The staff here are great. Any time I have had a question, they have been so helpful. Recently, Valter and the other person I talked with really went out of their way to solve a problem with a change of address. This has consistently been my experience during almost two decades of living and working in Salem. Thank you!”
“I was a bit anxious about my first passport application, but from the moment I walked in, the staff made me feel completely at ease. The initial clerk was friendly and took the time to explain the entire process, which really helped calm my nerves. When it was my turn, Andrew called me up and guided me through each step with patience and clarity. He was not only incredibly knowledgeable but also efficient and attentive to every detail. I truly appreciated how smooth and stress-free the whole experience was!
Thank you!”
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“Friendly all around. Dependable service. Just wish USPS would go to delivering 5 days a week instead of 6 and get stamps back to a more reasonable price. It costs more than .80 to mail a letter.”