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March 2024 by Rachel Dennis
I live in the area so this location is convenient for me and my family. However, the last several times have been a horrible experience. The staff there have major attitudes, no personality what so ever and they have been running out of certain items. Then today as I was getting my order, I grabbed my HOT coffee and the lid fell off and I spilled coffee all over my lap, the seat of my car, my cup holders and my medical uniform. I now have burned my right leg and have to go to work with wet pants and shirt. This location has become a joke. I can't not express how upset I am. THIS IS NOT THE FIRST TIME THAT THE LIDS ARE NOT PUT ON CORRECTLY!! I have tried calling the location to speak with a manager and no one answered the phone so I am leaving this review instead since I can't speak to anyone. I have decided that I will no longer be going to Dunkin Donuts AT ALL after his happened today. I can make this stuff at home for a lot less and don't have to worry about whether or not I am going to put my coffee cup together correctly !
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March 2024 by moises rios
Yessir
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February 2024 by Danyelle Puzzo
Another dunkie lmao, the waitstaff was very kind and the store was very clean including the bathrooms. The food and coffee was made right and tasted
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January 2024 by melena paradee
Very cute display case. Reminds you of a small town bakery's display.
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January 2024 by Matthew Nataloni
Out of all the dunkins in the area, I have found this one to be the most consistent. They seem to always deliver a good coffee that is made the same way every time. I've gone here on and off for over 8 years and it's always been the same.
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January 2024 by Heavenly Skull
It's always a slam *dunkin' "
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January 2024 by Melissa Besner
Came in ordered, 2 donuts & an ice coffee. You couldn't get my coffee right. 2 people asked what it was. Couldn't get it right. Ice coffee with butter cookie and almond milk.Walked out without my coffee told and they could keep it. Sad. I work so close. The sad part is I don't think they were paying attention to what I was asking .
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January 2024 by DBLB2273 x
Could possibly be the worst Dunkin I have been to. I went mid-afternoon, barely anyone there and it took way too long to get a luke warm coffee. Luckily I had a gift card because I'd never pay a nickel for that coffee or slow service.
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December 2023 by John Schreindorfer
I stop by weekly and see some old timers enjoying there ☕ & chatting. My counter experience was very easy and pleasant. Took my order with a smile and got just what I wanted ?
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November 2023 by Peter Lewis
November 16th 2023 at 12:00pm. All you had to do was take our order and put 2 sandwiches in the bag. It was a very simple order. Not only did you get my order completely wrong but you also gave me a dirty look and attitude at the same time. How bout you get my order correct, then maybe you can throw some attitude around ?. Clowns. I'll come back in a week or two when there is an entire new staff running the drive thru. Everybody runs on dunkin? Everybody is running inside so they can get their order corrected.
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November 2023 by Wadian Goffe
Customer service really sucks! The manager is not nice, I wanted to make my own drink and he was getting so fussy about it talking about he’s not making this type of drink again. I go to lot more Dunkin’s to make the same drink and they don’t have an issue but maybe they don’t like people of color there. Just shut that dunkin down!
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November 2023 by Jennifer Thomas
The male manager is rude. When we where placing our dozen donuts order he came over the speaker interrupted me and the young lady who was helping and told me to hurry up he had other people to help. Then when I got to the window I told him what he did was rude and spoke over me and told me it wasn’t he didn’t want to help but he did have other customers.
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November 2023 by Pam G.
TERRIBLE!! This location ran like CLOCK WORK with the gentleman running it. Now just a bunch of kids getting my order wrong and fooling around. Will go out of my way to boycott this location.
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September 2023 by Adam Butler
They never get an order correct and half the time a machine is broken or they don’t have ingredients. You’re better off driving to Somers or East Longmeadow as they are more
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September 2023 by Johanna Garcia
Today Sept 2,2023 @ 9:15am to the two ladies on drive through.You're customer service really sucks and to be playing reverse psychology stating that this particular donking doesn't HAVE BUTTER PECAN flavor IS REALLY A WAY TO USE IN ORDER TO TRIGGER SOMEONE TO GET HOSTILE AND THEN USE IT AS A EXCUSE FOR YOUR IGNORANCE BEHAVIORS.If a customer goes and is paying for a specific ice coffee late why should it matter what is being asked if we are paying for it... For that just post on the window we do not serve like STARBUCKS....You need more training and understand what's the meaning of working for DONKIN.