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December 2023 by Dan Boutin
My wife and I went to take a look at a Subaru we saw online. It was very clean and we were treated very well. The 2014 had only one owner and runs beautifully. The company took care of all the paperwork and everything went smoothly. Thank you for making the experience of buying a used car easy. Would definitely purchase again from you.
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October 2023 by Sigma T.
2009 Subaru Forester caught as is. The dealer said it was a special one lol. It was real special alright, it didn't last a week. Be careful please and just skip over this place
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August 2023 by Angela French
Bought a 2014 Subaru Outback with 96k miles in October 2022. It shifted a little weird so I brought it up with Rusty and team, they assured me nothing was wrong. After the shifting worsened, I got the transmission checked and got told I would need an entirely new transmission. It was outside of the warranty period so nothing could be done. I don't think this vehicle was checked as well as it could have been and I have only put 7k miles on it since purchasing and have had issues since. save yourself money and trouble and go to a better dealership.
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June 2023 by Farakh Raza
Baught a MAZDA CX-5 had check engine light on was told before selling the car we will make it 100% reliable and i was like kool got it financed I spoke to Mr Dave and he told me the issue has been fixed but we need someone to drive it so the it could calibrate the reading and the car functions right I drove it for couple of miles and the check engine light comes on again and during the evening time I tried switching on the headlights but it doesn’t switch on I contacted and was told it has a sensor the lights will activate once it is evening later I find out there were no light blubs in the headlights but I informed them when i dropped the car next day and was told we will diagnose it again after couple of hours I received a call saying the car passed the emission test and there is no check engine light it was due to a spark plug i ubered back to pick it up after few minutes the light comes on again and i leave the car there itself and drop the keys in the office next day i get a call from MR DAVE saying I could add some kind of liquid and drive the light should go off and i told him i am supposed to drive it to DALLAS TX since i am moving there i am not in the rush figure things out and fix what it needs to since i am paying almost 10k I don’t need a car which is not reliable if not i don’t need the car then he told me there is some issue with the lifter assembly and we will have to take off the cylinder head it might take couple of days and i was like take your time after a week I called and asked about an update and was told they are replacing the motor since it would have cost them cheaper the car was ready to pick by end of the week I picked the car drove it for a day was perfectly fine packed my stuff and left to Dallas on my way to Dallas the check engine light switches on again stopped by auto zone they diagnosed it and said misfiring in cylinder 3. I had baught the car by reading their reviews and the GENTLEMAN who showed me the car that they repair everything before handing over the car but i just wasted almost 10k I have baught multiple cars from different dealers and private dealers too but never had such problem just do your research i am not happy with the experience.
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January 2023 by G M
This is the greatest small dealership in western Ma, possibly in all of Ma. Dave and Ed are fantastic as with all that work there. If I could give them ten stars I would. Thanks for another great car. I will tell anyone looking for another car to go see you 1st. Thanks, Gary
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December 2022 by Erin Yarrows
We were very pleasantly surprised by Hampden Trading Company. The sales people were friendly and actually stood by their word. The second vehicle we purchased had a check engine light on and they were tenacious in determining what the issue was and corrected it at their expense. We're very happy and would recommend them to everyone.
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November 2022 by Rizwan Khan
Have a good lot of used cars. The owner of the showroom was a very nice ,humble and cooperative person.
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September 2022 by Jaime R.
I have debated whether or not to write a review. I am not nor will be knowledgeable about cars. I was completely SCAMMED by this company. Put a deposit down and was promised a laundry list of items to be repaired on car including adding new tires. When I picked up the vehicle, it had not even been cleaned. After picking up, car check engine light went on, and needed to be returned for further repair. When I spoke with owner, I always felt like he was coming from a good place.....ALL LIP SERVICE! At 31 days after purchase the entire exhaust system went on the vehicle. Something promised in the negotiation-Tow truck number 1. During the tow experience, the driver informed us that the tires were about to blow and showed us that the vehicle had been equipped with old, but lightly worn tread, tires. The rubber was dry rotting and originally from 2015. I purchased this car for my son to get to work and go back and forth to school. Selecting a Subaru was intentional on my part for the safety. The owner and technicians, to save a buck, put my sons safety in danger by short Cutting all that was negotiated. If you are not knowledgeable about cars, YOU WILL BE TAKEN ADVANTAGE OF! I know the vehicle purchased was older and required some attention....but this is insane!
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March 2022 by Peter Arango
I could not be happier with my car, a Subaru Outback that runs like a champ, and EVERY aspect of working with Rusty and the staff at Hampden Trading Company. We drove more than an hour to get to Hampden not knowing if it would be worth while and drove back again in a week to pick up our fully serviced and registered Subaru. The only tough part was picking a car from their great selection. I could not recommend them more enthusiastically! If you are sick and tired of dealing with slick, pushy car dealers, you'll be delighted to meet Rusty!
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January 2022 by Jonathan Shannahan
I bought a Subaru Impreza around Thanksgiving and the vehicle is fantastic! The price was very reasonable and Eddie and Dave are really helpful! I would absolutely buy another car from the Hampden Trading Company.
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October 2021 by Brendan S.
I'm not great in pressure situations, and the people at Hampden Trading were super patient, kind, and not pushy at all. It was a relief to work with people who care about the customer and not the sale. I got a 2009 Subaru Forester and they did a lot of the legwork to help make it go smoothly. They don't negotiate prices but we're very upfront about it. Dress light, the office is 1,000 degrees :) thanks guys!
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June 2021 by Darryl Reavis
Brought a Subaru from them a year ago with 104k on the odometer:Car had no issues and still runs like brandnew.They sell good cars there.PERIOD.In fact, I sent my stepdaughter there, and she is buying a pristine Forester at the time of this writing.They are tucked away at the end of a dead end street, and yet the cars fly off the lot.No drive by shoppers, just simply word of mouth and a website.Nice cars and nice people selling them.Yeah, I'd buy from them again.
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May 2021 by Ju Cin
Have had 0 issues with my car. The process was fast and smooth. I'd purchase another car from here with no hesitation. They price the cars fairly so if you have a lower budget, expect a lower budget car.
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May 2021 by Jenn Langheld
I purchased a Subaru with over 100,000 miles from this dealer over 3 years ago, and the vehicle is still going strong. It has been reliable and had no issues. I’ve been very happy with my purchase and wouldn’t hesitate to do business with Hampden Trading again in the future.
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May 2021 by Gary Deleon
Great costumer service and excellent inventory for vehicles I definitely look forward to buying another car here in the future 5 out of 5⭐️⭐️⭐️⭐️⭐️
