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March 2024 by Kris Bermingham
Yesterday we had my mom’s 2010 Toyota Highlander in to get the exhaust repaired. The staff did an incredible job with keeping me updated and took care of the problem so fast! I would recommend this shop to anyone that needs any work done. They couldn’t find better people to work at this shop, from start to finish they were incredible.
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January 2024 by Melissa C.
I stopped by today because my muffler was hanging and I had gotten work done on it a couple months back. I called and he told me to come that day and fixed it! This is my second time here such amazing service! I appreciate you guys !
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December 2023 by Paul D
Lou's Custom Exhaust, Hanover is the best.My daughter's RAV4 failed state inspection because of exhaust and e-brake. Brought it to Lou's Hanover location. Joe provided an estimate after looking at the vehicle. All fixed the same day. Great communication, excellent work. Thank you Lou's ❗️
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November 2023 by Thomas Pilat
Outstanding work and price. Innovative repairs to just replacing entire exhaust system. Repaired a 2004 lexus sedan nicely!
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October 2023 by Jake Smith
Highly recommended, just had an awesome new exhaust system installed! Couldn’t be happierService: Exhaust
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October 2023 by Ryan Corley
I won’t be back here. First time and the last time. Bought my own muffler to have installed. Showed up to pick up my truck, drove down the road and realized that my truck didn’t sound any different. Looked underneath, same muffler on my truck. Called back and said where is my muffler I bought as you didn’t install it. They told me to come back next week, must have been some confusion. I said I’ll see you in 5 minutes, not next week. They apologized and did the work but this is inexcusable and they still charged me which is beyond belief to me. I could understand if they left my muffler that I bought in the truck, but no, it was in their shop. Not a place I would ever recommend or go back to.Service: Exhaust
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August 2023 by Sharon F.
Great customer service is not dead, it's alive at Lou's. Their service was outstanding. I had a leak in my exhaust and couldn't get a sticker. I was referred to Lou's in Hanover MA. From my initial call to set up an appointment with Noah to coming in and meeting Joe, reviewing the job, explaining the issue and then doing the job I was so impressed with their professionalism and expert skill and knowledge. While I was there, the walk in customers and phone calls were all addressed with respect and patience. I will always recommend this company especially Noah and Joe!
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June 2023 by Carl manoogian
Absolutely horrible. Don’t let these people touch your car.I asked them to do two simple jobs. 1) add an additional muffler. 2) remove the flapper valve in the exhaust.They installed the muffler backwards despite the huge orange sticker telling them which direction it goes.They removed the flapper valve in the 3” exhaust and put a section of 2-1/2” exhaust in.The exhaust pressure inside the truck was so bad your ears would feel like you were in a plane taking off.They have no idea what they’re doing.Stay far far away.Circled in picture is where huge bright orange “INLET” sticker was.Service: Exhaust
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June 2023 by Pete M.
Great guys, fast, responsive, honest and the estimate was on the dime. Got a good lunch across the street at Quan's and good to go before expected. Great job gents!
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May 2023 by William Bisbicos
Had work done at the Hanover location. Ben was awesome! Had the work done in under an hour and at a great price! If you need exhaust work done these are your guys!Service: Exhaust
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March 2023 by Brian W.
Brought in my vehicle, I had an appointment, went in right on time, came out when they said very very happy with the results.. and thier HONEST. great place and great work for a great price.
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February 2023 by Peter McGough
Had a 02 bung welded into a stainless downpipe. Quick. Next day service. I have 3 cars ill be back.
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January 2023 by Sam B
Just got my exhaust fixed here. They called me with a very accurate estimate after looking at it and were done before the end of the day. I spoke to 3 different people from booking the time for drop off, to picking up. All very friendly, helpful and informative. The building was nice with a seating area if you're waiting. Some of my relatives have brought their cars here as well. This shop was recommended to me originally.n
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November 2022 by SometimesLv x
Stopped in and asked some questions in regards to a catalytic converter shield installation and the friendly staff were very helpful.
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July 2022 by zack torman
This location is amazing. As a car fanatic who does a majority of his own work, it is rare to find a shop these days that will go above and beyond expectations. However these guys did, and were great at communicating the entire way. I cannot recommend this location enough, I am one extremely satisfied customer.Service: General repairs & maintenance
