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October 2025 by Michael Baird
Colin A'Hearn (sp?) front desk manger was professional, courteous & helpful!!!
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October 2025 by Christine Ahearn
Colin did my oil change. He was professional and explained to me about my particular oil needs etc. the shop and waiting area were clean and the change was done in a timely manner. 5 stars!!!
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October 2025 by Rich Ahearn
Friendly and helpful staff and they gave me great options
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October 2025 by Frank Pietroski Jr
Called for an alignment. They were available and took me right away. Rides nice. Thanks
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October 2025 by roger cobbett
Outstanding work and super customer service. Especially the young man that works the front counter. Extremely polite.
Go there and you'll be sure to get a fair price and know that your not getting a bloated prices.
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August 2025 by Andrea Taverna
The two gentlemen I spoke with could not have been more courteous, accommodating, and professional.
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August 2025 by Jim Roberson
Great service here for an oil change. Friendly and courteous!
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July 2025 by Desiree Amore
Friendly staff and quick yet efficient service
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July 2025 by Laura Joyce, LICSW
My husband went here for our beloved Supra and we brought tires for them to put on. We made an appointment to have the car tires put on, the technician managed to destroy two tire sensors. He had the vehicle there for 8 hours and did not attempt to repair this. He then called me saying our Supra was ready. He forgot to fill the tires with air leaving three fully destroyed tires, maybe four, and the sensors that read tire pressure being destroyed. This is now a 2k plus loss. Monroe showed minimal care and zero accountability and refused to remedy this. Beyond disgusted with this and will need to pursue legal action.
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July 2025 by Sarah Michelle
I was getting ready to travel from Hanover up to Maine with a car full of heavy items, and my cat. I had been hearing a strange sound from my back passenger tire and the driving felt a little off. I was very nervous to make the trip without having this looked over. When Colin at this Hanover location took a look at my vehicle - he informed me that a discolored patch on my rear passenger tire was actually the steel threads worn through the rubber, and advised me it would be very unsafe for highway travel in its current condition. Colin told me they were running a special on tires, and replaced both rear tires on my vehicle in the same day. He even checked a few other items just to ensure my vehicle would be safe. I was on the road within in a very reasonable amount of time, and I immediately noticed a difference both in the handling and the sound! I am so grateful for Colin’s professionalism and compassion during what could have been a potentially dangerous situation. Very impressed by the level of customer service I received, and I will be returning to follow up on a few other recommendations Colin made in regards to why the rear tires wore unevenly. THANK YOU!!
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July 2025 by Benjamin Arthur
Really impressed with the customer service, kindness, and professionalism from the store manager Colin. I had a tire leak that he was able to diagnose and repair very quickly and had me on my way. Pricing was very competitive. My experience couldn’t have been better.
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June 2025 by John Diotalevi
Horrible
Never will go back
Both Hanover and Kingston locations
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May 2025 by Debbie M
Colin was a pleasure to do business with, extremely polite & helpful. The technician found the leak quickly, plugged it & I was on my way. Honest shop that has been consistent in their service, advice & value
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May 2025 by Philip Davis
Very good service. Friendly knowledgeable employees and nice vlran shop with easy parking and ok waiting room
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April 2025 by Skylar B
Anthony asked all the right questions about installing my tires, I had some questions about my breaks. He reassured me there is lots of break pad left and the car looks good underneath. Recommended an alignment and explained why. Very kind and helpful. Great service!
