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February 2024 by Emily Cabral
Large selection and well stocked. Clean
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February 2024 by SometimesLv x
Grooming section = the employees love what they do and it shows when they greet your pup.
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February 2024 by kristina sambursky
Very large selection and the isles were well organized and clean. It was very easy to locate my pets section and explore other pet supplies as well. The cashier was very friendly and personable. It was a welcoming organized place and the prices were reasonable
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January 2024 by michael boone
Should not be PetSmart but rather PetDumb.Their groomers are arrogant, and do not listen to instructions. How many more dog owners have to complain that they do not want their dogs shaved. Period. You can’t be that stupid.
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December 2023 by Michele Auditore
Item I needed was out of stock!! Of course!!
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December 2023 by Alyssa Singer
Always efficient and great experience with my chihuahua mix ! he is a shy boy and they are great with him especially Jacquelin S ! would also recommend the holiday special addition with a coupon book!
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November 2023 by Michael Oliveira
Speed knowledgeable service
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September 2023 by Jose Rezende
Everything you need about pet they have and good people working there
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September 2023 by Annie C.
I wish a "0 star" was an option. Never bringing my dog back after 2 grooming visits. Each time they called complaining about my dog, and not finishing the service. I gave them the benefit of the doubt and brought him back the second time. The first time they shaved his body but left his legs and head uncut... then second service they called and told me they got really busy that is why he was there for 4 hours for just a bath, then to find out they didn't fully dry him due to "him not liking it"... truly disappointed, and would never recommend anyone to go here.
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July 2023 by Jenn S
Brought my dog for a bath few days later saw him chewing on his hind end. It was raw and red, brought him to the vet. They stated it was hot spots from not being dried properly. So not only did my poor dog suffer with medication, being uncomfortable and a cone on his head but my wallet for $300 did too.
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May 2023 by Maurio R.
Service is shit! Bunch of incompetents who don't know what they're doing and shaved off all the dog's fur, even though they were informed beforehand not to do that. Shitty professionals who probably have never been trained to do their job. They used the excuse that there were too many knots. If you don't know how to do the proper service, inform beforehand and don't do what anyone, who has never done it, could do at home. I feel ripped off for paying for a service from incompetent and stupid people. Never take your dog to this place. They don't know what they're doing.
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May 2023 by Kate D
My family and I LOVE the Hanover PetSmart! We go there for all of our animals and we have a lot! Dogs, cats, fish and reptiles. It’s always clean and the animals are always well taken care of! My favorite part is that they offer field trips for kids to learn about the different animals or even Girl/Boys scout groups to earn a badge. They truly go above and beyond for their costumers.
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April 2023 by Kierra Furtado
i witnessed a very upsetting event occur at petsmart today.while heading inside to look around at potential purchases for a tank im hoping to set up, the rudest worker spoke at a teenager (with her family) in a horrible way. when she was testing out a fog machine in an EMPTY tank with NO ANIMALS, the young woman ran from her register to say “please do not touch.” there was no sign, so i assumed that the teenager figured it was okay. not only did she leave her register to say stop, she left a customer waiting and watching the girl and her family. the worker had no name tag, however she had black hair and glasses. we’ve had great experiences here and this woman has ruined it for us. at the end, however, our cashier had given us a pleasent expierence and kind manner towards my family and i.
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April 2023 by Trisha Grady
These guys are great! We have been taking our dogs to them for years - always accommodating and great service!
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March 2023 by Yashwitaa Davluri
Wide variety of pet supplies! Very clean and organized. Super friendly staff!
