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October 2023 by Jennifer McCormack
Would’ve given 5 ⭐️but the manager (older woman) talked very rudely and tried embarrassing us simply bc we where using a voucher , this was the first time ever having to use one but had to for winter clothes for our children bc my husband was hurt at his job he has worked at for many many years and just recently got hurt on the job and we have no income so we called and got a voucher to help us with clothing , we are not non working users and to be treated like she did us was insulting and unnecessary! The clothing wasn’t seperated well and was all over the place so it isnt like she was making sure the store was set up easily to find the clothing !! But I honestly wont recommend or be back simply bc of that manager ! Btw if she reads this that is not how you should treat customers! Nomatter how they are paying !!
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September 2023 by janglebomr
Great employees there. Very nice and helpful ?
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March 2023 by Montana
Found a pair of pants I really wanted but they had no tag. The lady that helped me (Denise) refused to sell them to me and I offered to pay way more than I knew they would be priced as. She said it was store policy and it has to go through re-processing. So frustrating after spending an hour in that store and she was no help to me/kind of rude, and refused to put them on hold when I told her I would literally come back for them. Came back the next three days and couldn’t find them anywhere. If this is actually the store policy you guys should really figure it out because at this point you’re turning away customers and losing money.
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January 2023 by Regina Shangold
Book selections have the right priceLove just looking around.
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October 2022 by Linda R
Store looks so organized and clean!
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October 2022 by James Smith
Shopped at store for many years found a lot of great items at bargain prices. Remodel of store and parking lot is big improvement. Staff are always pleasant and helpful.
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August 2022 by Hank Goldman
Great values. This location clean and fairly well organized
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March 2022 by Stacey Walsh
I went in to donate some things and noticed something with no tag and asked the lady at the counter for a price. She stated if there’s no tag it can’t be sold and they will reprice it in a few days after they price all their new donations. Wacky policy (not written anywhere) When I asked about this policy, she snapped and said go find it at another store. Bizzaro!
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December 2021 by Lisa G.
I was told the SA is not a good option and to not trust them. I didn't listen. I took the day off for furniture pick up. A nice wooden child's bedroom set I waited and waited. I called. They came and left without notice and would not take it because it has a couple scratches Would have been a lively child's bed who was in need! It came from a lovely home. I would not recommend and from now on I will never give a shirt to this place !
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October 2021 by Robert Beaulieu
The staff is AWESOME!!!
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September 2021 by Fabiola Michel
Friendly and patient staff. Real bargain. Treasure hunting worthy.
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July 2021 by Kathleen Fitts
Staff very courteous and friendly!
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March 2021 by Jill Avidon
Customer service was horrible!! I would like to say the the woman who works there her name is Denise was very rude, she critized me about my stomach and asked if I was pregnant and I'm not, it was very upsetting to me, and I would like her supervisor to speak to her.Thank you
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March 2021 by 1Guy1GirlFishing2
Lots ofStuff alittle pricey
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November 2020 by Heidi Faith
There are SO many clothing items to choose from... you could spend HOURS sorting through the clothing racks. Amazing variety and great prices! Wednesdays are amazing because everything is half off! Not so much furniture or housewares available, but sometimes you can find a gem or two there. Remember not to judge a book by its cover... Honestly, this store is dark, often unorganized, and one time I witnessed rain leaking in from the ceiling, but I'm telling you - the selection and prices are 10000X better than Savers down the street. The staff is hit or miss, and I've noticed that they are nicer to you the more often you shop there. The Hanover, MA Salvation Army is my go-to local thrift store.
