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“Today I had a surprisingly great experience at this post office. There was an older gentleman working there who was incredibly kind, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free.
Honestly, I didn’t expect this level of service , especially from a USPS. This has been the best experience I’ve had at any branch so far.”
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
“I really appreciated the patience and professionalism of the clerk today. They took the time to explain my shipping options and made sure everything was done correctly. Thank you for the great service! (Clerk:07) ?”
8AM - 12PM
2122 Commonwealth Avenue, Auburndale
Post Offices
“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
9AM - 12PM
612 Middlesex Turnpike, Nutting Lake
Post Offices
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“I love this post office. Staff is warm and very helpful. I accidentally left an item behind after a visit, and they held on to it for me, remembering who I was when I came back.”
“Kelly and Wendy provided exceptional service and accomodated my large order. I especially enjoyed meeting the post office puppies. If you're looking for a post office, this is the place to be!”
“I have to mail things often for work, and I always opt to do it here. I love the postal workers at this location. They're always friendly and helpful.
Even though it's in the middle of a busy area, you can park on nearby side streets for free and quickly walk over.”
9:30AM - 12PM
95 Boston Road Ste 5, North Billerica
Post Offices
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“Just left the Brookline location… Drove here in hopes of a better experience to mail a simple package.10/10 .. Bald Clerk— pleasant, efficient, courteous. Worth the drive!!Thank you Sir for your service!!”
“Good afternoon! I would like to thank the staff of the Wayland post office. Always attentive and friendly operators and postmen, provide professional assistance in the provision of services. Thank you for your quality work and attentive attitude. I recommend.”
“I recently visited the United States Postal Service and had a great experience overall.
One of the tellers really stood out. He was incredibly thoughtful with his suggestions and took the time to walk me through every option step by step. Even though I ultimately decided not to ship through USPS because the available options were a bit out of my budget, I truly appreciated how clearly everything was explained. I left fully understanding what I would have been paying for, which says a lot about the level of service.”
“I went here early on a Thursday morning and there was no wait. I did not have a box for my item and the USPS employee was so nice in helping me find a box and pack my item. I was pleasantly surprised by how well my experience was!”
7:30AM - 1PM
1751 Main St, Tewksbury
Post Offices
“Plenty of parking spots outside, and space inside to prepare anything before mailing. They have friendly staff, describe possible options for mailing with patient. I found that they do have money orders to purchase, just in case if you didn’t know! ;)”
“Excellent service here. I come here because my town USPS is so terrible lol. USPS has been gutted by the gov to push private companies to take over but the problems from that isn't the fault of the location. The employees here have always been super helpful and friendly.”
“Friendliest service in the metro Boston area! As a warehouse manager I have been to a number of carrier locations across the city and this location is always the most helpful and kindest. Everyone who works here deserves a raise.”
“This is an efficient and VERY helpful post office. The employees double checked an address for me and made sure that all was well with what was being sent off. They spent time answering questions and were very considerate!”
“Parking can be a pain if you try to get there on a Saturday, but the staff is always nice and there's usually more than one clerk which makes a HUGE difference when they are busy. If you collect stamps, they usually have a good selection in stock. Take a look at the 1941 "WPA" mural, vintage PO boxes, etc.”
“This post office is somewhat small, and the location is right on a very busy street. However, the location of this post office is convenient for me because it's extremely close to where I live. Plus, the customer service is good and quick.”
“Was having trouble with USPS website so went in person. No line and guy working was super helpful with best shipping option and super patient when I clicked the wrong buttons when declaring contents, credit card machine. Pleasant experience!”
“Thank you, Cristian, for following through on your word and calling me back. You’re the reason I was able to track my package down at the address I accidentally marked. I highly recommend this USPS office — exceptional customer service and truly reliable :)”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
“My wife loves to loudly yell over my shoulder “do NOT throw that out! I’ll sell it. Someone could use that, it’s in great condition…practically brand new!” Which of course leads me to (almost) ask why she bought the item in the first place if we never ended up using it and now I’m here unearthing it in the attic like fossil in western Utah. THAT being left unsaid of course she sells probably 1.3 things she claims she’s going to sell. The rest end up BACK in the attic where this whole story began.
ONE of the things she sold she forgot to mail out the night before going away for a few days. The buyer was expecting it at a specified time and it needed to be mailed “tomorrow PLEASE!” I am a 50 year old man and somehow I’ve managed to dodge the Post Office for pretty much all 50 of my years. I just have a great wife that handles things like that and it’s not a place I ever need to go. So going in I had the address of where the item was going and the item itself.
I would not have known where to even begin if not for the welcoming and sincere “how can I help you today?” I was greeted with by Allison behind the counter. She walked me thru every step, explaining everything along the way in a manner that I could probably walk in next time and mail something myself! She was great. When I tell you she not only banged out every step of the process she did it happily. Just exactly what service should always be when someone is “working” somewhere. Thank you Allison. I hope you see this and you have a better day because of it. I was the clueless guy mailing the football jersey late on a Friday. ?”
“Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !”
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“For a very small post office, it's a good office. I wish the hours were extended later but there's only one worker who also works at the post office at a location off post so I understand why. The service is good but they need more selection of flat rate boxes.”