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April 2023 by Colleen K.
I give this store a 4.5 out of 5 stars. Ihave been going to this pharmacy for 10 years. The staff is polite and helpful. My experience has been with the the cashiers and the pharmacy department. There have been a few bumps in the road of course and to be fair, I have have caused some of the bumps. that bump. As an example I have gone in to the store after a "bad" day at work or I'm mad at someone I know and I don't like something about my visit I become the grouchy rude person. In my everyday life I try to remember that everyone has a bad day once in a while. This helps me walk away and not hold an incident against someone every time I see them . My other observation is that many people have a serious face 80% of the day. This does not mean they're being crabby or being rude. Life is short and challenging at times, but I choose to ignore the small things. I also only confirm medication refills via text confirmations or I call and speak to the pharmacy staff regarding a refill.
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February 2022 by Maureen K.
The pharmacy employs the rudest employees I have ever dealt with. I haven't been in there in over 3 years. I went in to get a prescription filled and they were so rude I asked for it back and brought it to Walgreens in Rockland which is now my pharmacy. I will also add that The pharmacy in Shaws is also very efficient
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December 2021 by Joanna G.
Awful experience with customer service at the pharmacy. I came in to get my scheduled booster shot and found the employees behind the pharmacy to be unhelpful and very rude. It was like pulling teeth to get them to help me retrieve proof of both prior doses, despite my vaccination card indicating my vaccination series is complete. They could have at least told me how to access my records instead of walking away. When I reminded them customers come first, one responded in a snotty way, "do they?" And "I am not dealing with this" in front of everyone. After I walked out and finally got another clinic to help me get what I need, needless to say I am not going back to this pharmacy. Management was apologetic and agreed the situation could have been handled better.
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February 2020 by KayNic Q.
More often than not, they tell me they have to special order my medication and they will call when it's ready, but they never call. Last time this happened, I called and asked the pharmacist if my prescription was ready for pick up and he responded that he was too busy to look. While the other pharmacy staff is pleasant, the pharmacist is arrogant and rude. They're also not efficient as I received a message stating me medication was ready yesterday, over an hour after I had already picked it up.
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June 2019 by A F.
Always an issue picking up a prescription here. They will tell you it's special ordered and arriving on X day. Then when you call on that day to check in, they will tell you it's going to take a couple more days. Very vague replies. Not good for time sensitive prescriptions. I have been without mine now for 3 weeks. Looking into other pharmacies now!
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January 2019 by Lorna VanMeter
Great staff great pharmacy staff. All those men and women are absolute strong Hard workers. Just hope management or district management sees this to know I would never go to any other cvs, because this store has great employees. Please show them how much they are appreciated ! My only request! Thank you
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March 2017 by Wes DiBona
Clerks and photo staff are friendly and helpful
