CVS in Hanson receives mixed reviews from its customers. While some appreciate the polite and helpful staff, particularly in the pharmacy department, others have encountered issues with rude behavior and communication problems. One customer reported a frustrating experience involving a prior approval mistake with insurance, which required significant effort to resolve. This individual emphasized the need for better communication between the pharmacy and healthcare providers to prevent similar issues in the future. On the other hand, another customer has been visiting this CVS for ten years and rates the service at 4.5 out of 5 stars, recognizing that everyone can have a bad day and encouraging patience in interactions. They noted that the pharmacy staff consistently fills prescriptions promptly, even close to closing time. Overall, while CVS in Hanson has a solid foundation of loyal customers who appreciate the service, there are areas for improvement, particularly in handling customer interactions and ensuring clear communication with medical professionals.
