CVS in Hanson receives mixed reviews from its customers. While some appreciate the polite and helpful staff, particularly in the pharmacy department, others have encountered issues with rude behavior and communication problems. One customer reported a frustrating experience involving a prior approval mistake with insurance, which required significant effort to resolve. This individual emphasized the need for better communication between the pharmacy and healthcare providers to prevent similar issues in the future. On the other hand, another customer has been visiting this CVS for ten years and rates the service at 4.5 out of 5 stars, recognizing that everyone can have a bad day and encouraging patience in interactions. They noted that the pharmacy staff consistently fills prescriptions promptly, even close to closing time. Overall, while CVS in Hanson has a solid foundation of loyal customers who appreciate the service, there are areas for improvement, particularly in handling customer interactions and ensuring clear communication with medical professionals.
The pharmacy at CVS in Hanson is great. Many times I have had a prescription called in just before closing & they always get you your meds.
June 2021
I love the Pharmacist Michelle she goes out of her way to make sure you have your prescription on time, any issues with insurance she takes care of them, Drs offices issues she takes care of it, she does everything to make your visit go smoothly as possible any questions concerning the medication she has the answers to!!
May 2018
First time in a long time to have a script ready without six hour wait They are getting better but still room to improve
