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9AM - 12PM 12:45 - 4:30PM
5 W Prescott St, Westford
Post Offices
“I had the smoothest experience in this USPS today. Jeff who assisted me with mailing my docs was super professional and helpful. Explained everything in clear and detailed way. Thank you for your service!”
“Super nice! I have a PO box at the Harwood location and needed to get a package (the window was closed). The post master of this location drove over to the other post office and retrieved my package for me. So nice of him!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8:30AM - 4:30PM
945 Massachusetts Ave, Lunenburg
Post Offices
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
9AM - 12:30PM 1:30 - 4:30PM
771 Main St, Lancaster
Post Offices
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
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“This USPS location is great. All the employees are always to kind and helpful. It's a busy location, but that doesn't stop them from taking the time to help customers to the fullest.”