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8:30AM - 4:30PM
215 Ayer Road, Harvard
Post Offices
“I went for passports.This post office changed my perception of what postal workers can be. This has to be the friendliest, kindest most helpful staff I have ever run into at the Post Office! Please keep being amazing!”
“I've gone here for many years and have always found the people very helpful and pleasant. I have nothing bad to say and I'm surprised that this post office got negative reviews.”
9AM - 12PM 12:45 - 4:30PM
5 W Prescott St, Westford
Post Offices
“The postal service in Littleton over the past 2-3 years has become more efficient and customer centric than ever. My thanks to the current employees and to senior management for all of the positive and profitable changes!”
“I had a wonderful experience at the Westford Post Office. Patrick was incredibly patient and took the time to carefully explain everything to me. Because of my misunderstanding, I accidentally confirmed something before fully understanding it. Instead of rushing me, Patrick patiently walked me through all the important details and answered all of my questions. I truly appreciate his kindness, professionalism, and patience. Thank you, Patrick, for providing such outstanding customer service!”
8:30 - 11AM 12 - 5PM
1092 Main St, Bolton
Post Offices
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
8 - 11AM 12 - 4:30PM
260 Pleasant Street, Berlin
Post Offices
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8:30AM - 4:30PM
945 Massachusetts Avenue, Lunenburg
Post Offices
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
8:30AM - 4:45PM
241 Arlington St, Acton
Post Offices
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
9AM - 12:30PM 1:30 - 4:30PM
771 Main St, Lancaster
Post Offices
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
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“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”