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8:30AM - 4:30PM
215 Ayer Road, Harvard
Shipping Centers
“I can’t say enough about the kindness of the owner of this UPS Store. I was shipping posters and stakes honoring children lost to substance use disorder to Vermont for an International Overdose Awareness Day vigil. The cost was over $500. When I explained that I was a nonprofit providing grief support to bereaved parents, he quietly took everything to the back and charged me just over $100—for the posters.
I was overwhelmed by his generosity. He unknowingly helped send these memorial posters to an event where the parents of these children will attend—some seeing their child’s poster for the very first time.
To answer the survey: **YES, I would absolutely recommend this UPS Store!** Thank you, from the bottom of my heart, to the manager/owner. wish I had gotten his name. ❤”
“I hired Craters and Freighters to deliver a precious antique hand carved carousel horse of great value. It arrived perfectly crated, in flawless condition, and the driver was courteous and super helpful. As a very nervous client, they really knocked it out of the park with flawless communication and frequent updates. Would hire again and will recommend to everyone!”
“I went for passports.This post office changed my perception of what postal workers can be. This has to be the friendliest, kindest most helpful staff I have ever run into at the Post Office! Please keep being amazing!”
12:45 - 4:30PM 9AM - 12PM
5 W Prescott St, Westford
Shipping Centers
“I've gone here for many years and have always found the people very helpful and pleasant. I have nothing bad to say and I'm surprised that this post office got negative reviews.”
“I had a wonderful experience at the Westford Post Office. Patrick was incredibly patient and took the time to carefully explain everything to me. Because of my misunderstanding, I accidentally confirmed something before fully understanding it. Instead of rushing me, Patrick patiently walked me through all the important details and answered all of my questions. I truly appreciate his kindness, professionalism, and patience. Thank you, Patrick, for providing such outstanding customer service!”
“The postal service in Littleton over the past 2-3 years has become more efficient and customer centric than ever. My thanks to the current employees and to senior management for all of the positive and profitable changes!”
12 - 5PM 8:30 - 11AM
1092 Main St, Bolton
Shipping Centers
“A wonderful hometown post office. I live in town and stop by the post office several times a month to send out packages for my artwork, and the Bolton team are unfailingly kind, efficient, and knowledgeable. Thank you!”
8 - 11AM 12 - 4:30PM
260 Pleasant Street, Berlin
Shipping Centers
“The team here is incredibly helpful and friendly! One of my packages was recently lost, so I filed a claim. Within hours, they located the package, called to let me know about the issue, and quickly resolved it!”
“I’m not a fan of most post offices but Fran made the experience very enjoyable. She’s incredibly friendly and helpful. I’ll continue to use this post office moving forward.”
8:30AM - 4:30PM
945 Massachusetts Avenue, Lunenburg
Shipping Centers
“I went in for a passport photo after phoning to see if an appointment was needed (it wasn’t for a Tuesday or wednesday) No one in lobby or behind the counter. A quick press of a bell summoned Melissa, the most cheerful, helpful, and efficient customer service person I had dealt with in years. She was a wealth of information on the process, and after taking the photo, she showed it to me for my approval. Wow ?. The reviews talking about rude service can’t possibly be about this ray of sunshine ?.We need to clone her! Thank you Melissa!”
8:30AM - 4:45PM
241 Arlington St, Acton
Shipping Centers
“Usually, for no fault of the staff at Walgreens, every time I go to send an item out by dropping it off at FedEx On-site located within, the item is too large for them to accept. I wish FedEx could either make exceptions or be a little clearer on the specifications regarding what type/size/weight a package must be before I drive to an onsite location. I feel that maybe a short disclaimer on Google Maps, right above the hours of operation, like for example: "Packages larger than X" are not accepted.", would help to curb some of our disappointment in this scenario.”
“I recently had a package that was sent to me get inadvertently misdelivered to the wrong address. I called the local office in Groton and spoke with one of the team members there who was very helpful, offering to check the details on where the package was dropped and call me back. I got a call back a couple hours later and they had found where it got dropped off - the package was at my house another hour later. Great service!”
1:30 - 4:30PM 9AM - 12:30PM
771 Main St, Lancaster
Shipping Centers
8:00 AM - 6:00 PM
143 Old South Rd, Nantucket
Shipping Centers
“this place is the best. my experience has all the makings for a ups store commercial. my family rented a house on nantucket for august and when we left the house we left four boxes on the front porch for ups to pick up after the labor day holiday. apparently the boxes weren't labeled properly so the ups driver wouldn't take the boxes - and there was no way for me to get new labels on the boxes as i was already off-island. oh - and there was a hurricane bearing down on nantucket - the wind and rain from which would have surely destroyed our boxes sitting outside. but the ups store in nantucket saved the day. the owner of the store (literally!) got in his car and drove over to our rental house to pick up our boxes and bring them back to his store to keep them safe until the UPS driver could pick them up on monday. this place is everything that you want your local UPS store to be - while never expecting them to actually be THIS GOOD.”
“Love the passport service appointment option. Staff are so friendly and helpful. It's also the only post office near me that opens earlier at 8am making it possible to stop in for mail services before work.”
9AM - 4:30PM
23 Main Street, Shirley
Shipping Centers
“Whenever I go here I am always treated great. Everyone is professional and enthusiastic even during these hard times. I know that if I have an issue or concern it will be taken seriously and followed up with as they have proven in the past.”
“Never had an issue here. Sometimes you have to wait, but no longer than usual. I try to go at the least busy times. My interactions with staff have always been pleasant.”
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“Unlike the Ayer Post Office, I find this Post Office easy to access. I have never had trouble with customer service. If no one is at the counter, ring the bell and they will be there very shortly.”