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June 2023 by Paula W.
So I was standing in line chatting with a nice man in front of me. Only 3 of us in line total. it was 12:45 and the little I think Indian gal was dictating where we were to stand in line. At first I was looking around trying to figure out who she was talking to. (where there more people there?) She repeated that the line was to swing to her left. So I spoke up and I said "There is only 3 of us here" She just repeated it and I said there is only 3 of us..She said something to the effect that its a new rule of CVS?? So I said we are all adults and can handle ourselves. Then the Pharmacist piped and and mentioned she is just telling us the procedures. The indian gal tried again and I said just do your job and she finally got moving taking care of the lady in front. She moved over to another counter. So pharmacist started dealing with guy in front of me. She asked if we were together and I said no and she said we need to stand further away from each other. I said we dont have covid and then she said HIPPA LAWS...BS...Most of us are older and cant hear any way..They are clearly hangry at this hour and need to boss people around. Most of us are not interested in other peoples meds. CVS need to hire nicer people..We come in as we are sick and they are bossing people around like children..No thank you...BTW the pharmacist conveniently could not fill my prescription until after lunch..which was from 1:30-2 and it was only 12. 50 by the time she spoke to me...hmmmm
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May 2022 by Lisa C.
Incredibly slow, lazy, impolite, and not even very informed on medication or their stock. I definitely don't recommend this pharmacy.
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October 2021 by Jean M.
Any pharmacy that lets you sit on hold for 20 or more minutes is just incompetent. I get that sometimes it's busy so get a new system that gives a call back option. It's just rude and frustrating.
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December 2020 by Molly M.
Understaffed. With young kids I have really appreciated the drive thru pharmacy. The staff are usually very friendly. But service is so SLOW. They need way more people working here to handle the demand. Apparently on the lower cape we fill a lot of prescriptions. Please hire more people. It's nice inside but I rarely go inside with kids and covid-19 pandemic.
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September 2020 by Mimi S.
IF YOU WANT TO FEEL SAFE, DO NOT GO HERE FOR FLU SHOT. I was nervous about having to wait so I asked how appts work... I made appt but when I arrived the store was too crowded and I was told I had to wait... inherently defeating purpose of appt. THE APPOINTMENT PROCESS IS MEANINGLESS.
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September 2019 by Elizabeth-Ann C.
Very disappointed in this store. Waited an hour in half to pick up meds after being told meds would be ready. Every time the past 2 months that I go to pick up my medications, there is always a very serious mistakes on my medication, wrong insulin, wrong quantity, wrong medication, wrong needles given. Serious concern about the quality of care and service. Even my Doctors are recommending to switch to another pharmacy. Under staff in the front end as well as pharmacy. Shame on CVS Corporate
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August 2019 by Jeanne G.
Totally understaffed!!! One cashier cannot handle; & when she's too taxed to bag bulky items--I.e. cereals & toilet paper, something has to give! Not fair to her. Put on more help!
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June 2019 by Russell L.
coupon machine does not work.long lines to check out of the register do to lack of staff.