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November 2023 by Dave L.
I recently traveled to the Cape via airline. Left the house in a big hurry. Upon reaching the airport, realized I had left my phone at home. Figured I could old school travel, which I did successfully. However, inclement weather was forecast to be incoming. I was concerned about my flight cancelling, needing to rebook, get a hotel…So, I visited Verizon in Harwich. Joshua explained that I was due for an upgraded phone, could exchange my old one when I returned to Florida, and my monthly bill would be lower! I agreed, and he made it happen, including synching up my watch to the new phone. Such a great experience, I highly recommend visiting this particular store for your wireless phone needs.
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November 2023 by Larry Longo
Josh was very knowledgeable and had a great understanding of what was needed with my phone
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November 2023 by Timo Hancock
Kate was awesome. Very professional and helpful!
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October 2023 by Tiffany Pfleger
Kate was great! Took care of everything for me and knew what she was doing!
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August 2023 by Ed Bagdonas
Use this store. Polite, professional and VERY knowledgeable.Super efficient and great teamwork!!!
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July 2023 by Karen Gustafson
BEWARE! They try to take advantage of vacationers in dire situations. I went to this Verizon store when my son's phone got soaked and wouldn't work. They "looked up" my acount and told me I did not have insurance on this phone and that I needed to pay $830 to fufill my contract PLUS pay for a new phone! I knew I had purchased the insurance, so I passed on their "best offer"Once home I went to MY verizon store and in less than 15 minutes I was given proof that I DO HAVE insurance AND they fixed the phone!! All they did was a hard re-boot! It cost me $0.
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July 2023 by Mark Herber
Chelsea was wonderful, kind, considerate, and helpful. Top shelf customer service from every single member of this team.
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May 2023 by The Seal Pub and Cafe
What a fantastic experience today with our new favorite Victra - Verizon Authorized Retailer Professional, Kate Martell. She anticipated the needs for our business plan, recommended some fantastic options to make our phones run at optimum levels, and then quickly and efficiently took charge, and executed the process, synching all the data to a brand new Apple Iphone 14Pro. It was friendly, seamless and enjoyable from start to finish in about 30 minutes all in. Highly recommend the East Harwich location, and Kate especially. Bravo!
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April 2023 by John Mahan
Kate was amazing and patient. Easiest cell phone upgrade process ever!! Thank you Kate.
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March 2023 by Lis Sedman
I was treated with respect and care. The Verizon Victra employee Kate was knowledgeable and efficient and exceeded my needs while I was considering replacing my very old phone.She also had other customers come into the shop while I was there and she acknowledged their presence and asked a few quick questions of their needs after checking in with me. I will not hesitate to return to this location for further needs.
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March 2023 by maureen boisvert
Kate was patient and explained things clearly. I really appreciated her taking time and never making me feel rushed.
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January 2023 by Elaine Hayes
Tyler was so helpful, knowledgeable and pleasant. He explains things clearly. Great experience.
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December 2022 by Joseph Taylor
Jamie is a kind, patient soul and we appreciate his time and hard work also knowledge.
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December 2022 by Laurian Schultz
Tyler is the best! Has lots of patience and is very kind. Helped me find the best deal too!
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October 2022 by Robert Baker
We’ve always gone here when we need assistance and Tyler has been wonderful! He is knowledgeable, helpful, patient and calm. We trust him completely.
