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November 2023 by Thomas Romeo
Randy helped me out with a scrap piece of plexiglass I needed for a project. They are always helpful and aim high to service customers. I always go here first prior to the big orange store!
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November 2023 by megg t
picked up an online order a couple weeks ago.. then today saw myself posted on facebook looking to be identified for a shoplifting…shoplifting of my own order. glad i caught it early enough to have it taken down. absolutely disgusting behavior. obviously these people aren’t competent enough to own an establishment. if this can happen to me here it can happen to you. taking my business elsewhere.
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November 2023 by A
Beware of online purchases, the manager might file a false police report for shoplifting when you go pick it up. The police blasted social media with a picture of my son & his girlfriend as wanted for a suspected shoplifting. This goes beyond incompetence and is absolutely GROSS NEGLIGENCE!
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November 2023 by Michael Maguire
went to the store with my girlfriend to pick up an online order, Received it and confirmed the order then went to buy paint liners. 3 weeks later I see My girlfriend an I posted on facebook haverhill Pd cctv footage of us in line to purchase the paint liners holding the paint already purchased paid for saying “looking for POSSIBLE suspects in a shoplifting”. Lack of trained employees and a very incompetent manager. If this can happen to me it can happen to anyone and is quite scary. Did not expect to see this and i’m very unhappy. We already talked to the PD and should be sorted, we provided proof of purchase and everything. This needs to be addressed and a solution to this needs to become apparent. Very unhappy and won’t be visiting again.
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October 2023 by Jessica Marie Sherman
Ordered ahead of time. Great price for my product. Immediately available for pick up! 5 stars to all of the staff!
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September 2023 by Antoine Provencher
The associates we spoke to, both on the phone and in the store were pleasant, knowledgeable, and helpful. We were pleased they had the uncommon tool we were looking for in stock, and a reasonable price too.
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August 2023 by Luke Goodrich
Bought an axe, I like it. I am thinking of going back and getting the 10 pound maul and a cool looking wedge they have.Edit: It’s also hard finding wood handles (I think anyways) and when I was there I saw a good amount of nice oak (?) wood handles (for axes).
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August 2023 by Samantha Holbrook
Fast, efficient & easy! I did curb-side pick up; it was ready quickly, the associate came out and loaded up my car promptly, and I was on my way. No hassle, no issues. 10/10 would recommend
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August 2023 by Robyn Wright
I always have excellent service at this store. Someone is always available to assist, most sales people are quite knowledgeable, prices are reasonable, and Tom is a great manager. It's good to have this store so close by to where I live.
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August 2023 by Sheryl D
I went there and couldn’t find what I was looking for. José, who was new, was SO helpful as was the manager Randy. Also, they let me pull my car up and José helped with some heavy gallons of chlorine & weed killer n put them in my backseat for me. Thank you AUBUCHON on Lincoln Ave in Haverhill where market basket is, the dollar tree & cvs. Always great customer service every time I’ve gone to Aubuchon Hardware. They carry yard decorations & pet food etc too! Not just tools n chemicals.
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August 2023 by Carol McPhee
Very easy order was ready. Polite help took minutes to pick up. Very satisfied
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August 2023 by Cheryl Roy
I never have an issue with any here.The staff is always very kind and helpful. ??
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July 2023 by Saddie Martinez
Such a wonderful hardware store. I know where to go for my equipment. Friendly and helpful workers
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July 2023 by Kara Decoteau
Always have what I need, staff is helpful and knowledgeable!
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June 2023 by John DiBitetto
The little store (that's not so little) that could!!!Great products and service!I am constantly amazed at the breadth of products, going in for 1 item and finding other things I forgot that I needed.And they support the community in return, always promoting a just cause!Added bonus: Addicted to their loyalty program... always have a coupon to redeem!
