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July 2023 by Lori Horsman
Dee, Eve, and Sam are all so knowledgeable, friendly and fun. I will travel just to go to this store over any other T-Mobile store.
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June 2023 by michael veves
Very hard beginning. I had to keep visiting store. But Ciera and Mike the manager spent lots of time trying to work out the bugs on the phone.Frankly if I had the money it would be an iPhone not Android. But t-m
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June 2023 by Louise Borke
The staff were very welcoming and helpful.
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April 2023 by Carlos Galvan
To be honest the kid working there Don’t seem to take there job seriously just waste my time
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February 2023 by Lucia Picardi
The store was listed to open at 8 on google, stated 10am on the door, and they didnt actually open until 11. A couple customers were waiting outside as they were standing inside to be let in. Staff ("manager") at this store is extremely rude, has no idea about promotions or plan information. Stated "the information I gave you was wrong, because we had different management and we were told to give that information" and did nothing to rectify. When we were hesitant to believe her regarding the next promotion, she rolled her eyes and started being extremely rude. I would never return to this store
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December 2022 by Tina S
The crew at this location are hands down the kindest people I've worked with in the retail industry in my whole life! From the manager to the store clerks, just truly kind people! Thank you for being such great humans!
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October 2022 by Rick Coe
It appears this location is open "when they want to be." This from other merchants on either side, as well as my own.T-Mobile quotes the store as open MON-THURS. HOURS ??
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August 2022 by Tina Sansone
The crew at this location are hands down the kindest people I've worked with in the retail industry in my whole life! From the manager to the store clerks, just truly kind people! Thank you for being such great humans!
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July 2022 by Liz Locke
These people have no idea what their doing. Try to tell you that you get a free phone and watch. But a fee for both were on the bill. Not free at all you pay it off in installments. Then when you try to return it they have you running around for 2 DAYS. Because their systems are down
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May 2022 by Jason Locke
This place is a joke.. very dishonest, extremely unprofessional bad attitudes all the way to the manager. I personally will never do business with TMobile again due to this location. While I was there they were sitting around just joking about who's making more sales and making fun of and clowning on customers it was just disgusting and disturbing.
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March 2022 by MASSFIREBUFFS OWNER
I’m a brand new customer I went into the store too buy a hot spot device the guy howSold it too me had a really bad attitude pretty much rushed me out of the store I had a issue with the hot spot called customer service they said I needed a pin they guy at the store never told me me pin too the account nore did he ask meWhat I wanted the pin too be I am extremely unhappy and feels like I’m off too a bad start with this company already and am not sure if I even want too Switch from the current carrier I have now I wouldn’t recommend going too this store in haverhill unless you want too feel like your being rushed out of the store with unanswered Questions as your becoming a new customer way too start off joining this company
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March 2022 by Karmen Dimaio
T mobile is the worst company I’ve ever had to deal with they charge you for things that aren’t real!! Your bill gets bigger each month for no reason but the people a couple of them are very helpful the girl that used to work there was very rude all around t mobile ????????
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December 2021 by Tina M
The crew at this location are hands down the kindest people I've worked with in the retail industry in my whole life! From the manager to the store clerks, just truly kind people! Thank you for being such great humans!
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December 2021 by Sharon Coffin
The service provided by Youni was remarkable. He set up our new phone and helped us with the accessories. Very professional throughout the entire transaction. His manager Emmanuel was always willing to assist as needed. Great store to visit for any of your phone needs.
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December 2021 by Marion Carr
Michelle was great!!!! I’m older and don’t get much of this technology stuff. she has the patience of a saint! Thank you so much!!!
