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October 2025 by Nicci
We were greeted immediately upon entering and we were periodically asked as we browsed if we needed any assistance. Beautiful store and well stocked.
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September 2025 by Lisa Castoldi
Low stock on items needed had to order, but wonderful staff, very friendly and helpful.
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September 2025 by M R
I shopped at Crate and Barrel at the Hingham location. Do ask for Kathie- she is amazing and has very good taste. She was very helpful and attentive. I bought vase, center piece, faux plant with a pot, pillows, table lamp , coffee table for my place. It was a much needed purchase ☺️
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August 2025 by Peter Rowden
Alvarez Wool Hand-Tufted Garden Multicolor Area Rug
Our multicolored garden area rug works perfectly with our couch, walls, floor and fireplace, just so special. The colors are strong and faded with a high quality texture that feels firm and soft for your feet, so pleasing. We also bought 2 samples of the same rug for our 2 cats, now their favorite napping spot. The Hingham sales team were excellent over the phone as well as in store, no surprises on delivery timing, discounts or final sale price, always 5 Star customer service.
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July 2025 by Glaucia Afonso
One of the most beautiful stores that offers furniture and decor!
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June 2025 by Rockymom
Our couch was purchased in April. It's now June. I have called several times to report that it is designed poorly and impossible to sit on comfortably. My complaints fall on deaf ears. I'm very disappointed with Crate & Barrel. I'm a retired nurse and I was so looking forward to enjoying this. I remember when the customer was always right. Now, they don't want to hear it. Very sad. Is the #CEO aware that people are treated this way? Imagine if I had treated my patients in the hospital this way?
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May 2025 by Mon Navassi
I had a disappointing experience with the staff at the Hingham store due to their rude behavior.
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March 2025 by Alana Snyder
I chose curbside pickup because I am handicapped. After letting the store know that I had arrived, I waited over 20 minutes and noone came out to my car. I finally called and asked about my order. They didn’t know anything and put me on hold and then came back and said that it would be right out. When a gentleman brought it out to me, I asked him if I should be doing anything else so not to wait for over 20 minutes. He became very angry and complained that only one person was working in the back and couldn’t watch the curbside orders. Not ordering from this company again. I understand that stores are understaffed but I asked a general question and received anger in return and he was not nice at all. No customer service at all. Didn’t thank me and gave me a ripped bag that I couldn’t use because of my handicap.
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September 2024 by Max Siegler
Lots of Big Smiles at Derby mall Crate and Barrel. When I entered I was greeted by Gretchen with big smile. Really nice start of my shopping tour. This store is always a Dream for me,. I own two home here in boston and San Diego so I always leave with something ! Wahooooooo for Crate and Barrel Hingham Ma
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June 2024 by Cathy Wilson
I found exactly what I needed.
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May 2024 by Vel Gayevskiy
Very good service and selection! Thanks for being so helpful and friendly to recent transplants to the city!
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May 2024 by Pan Jimmy
They are very nice service
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May 2024 by Flora Chen
It was such a pleasant shopping experience! Alex greeted us when we walked in the store and immediately helped us find what we needed for our friend’s wedding registry. He even helped us find the ideal espresso machine for our happy home. Laura at the check out was preparing our gifts in tandem with Alex which was a perfect example of teamwork and top notch customer service. We will be back!
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January 2024 by Carly Poh
Joy at Crate & Barrel was extremely helpful! I came in late looking for a duvet cover and she helped me find the perfect one.
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October 2023 by Gary Tessier
Great. Service
