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November 2025 by Charlene
My husband has been waiting patiently for his power wheelchair. Was supposed to be here last week. Then I was told Monday, no one called, called today and now it’s Thursday, going away Thursday,if it’s not here by 12 PM we will be leaving without it. Have dealt with some very nice Reps, very nice and helpful, I know their hands are tied. Not happy!
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October 2025 by Lawrence Quintiliani
I get my CPAP machine and supplies from Lincare it's been a great experience,they are quick to respond to any issues and always find a solution if have any an issue.
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October 2025 by Larry Moulter
The best in this space
Smart and knowledgeable about their product lines and customer experience is super
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October 2025 by Holly Palma
Lincare is great when you get your order. It’s coming from Hingham. I live in Weymouth and it’s a week and a half now still waiting.
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November 2024 by Jan E. Browne
When I go into the office I always feel like I’m family! Everyone is so nice and knowledgeable about everything. And whenever they bring my oxygen deliveries the gentleman is very friendly and he helps with any questions.
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November 2024 by Linda DeCourcy
Ive had to wait weeks to have them pick up the equipment! Then when they made an appt to pick it up they never showed, and didn’t call, when l finally had to call l was given a proven false excuse. Now I’m again waiting a whole day for the pick up and then was told it would be within a 3 hour window! Interesting there was no problem dropping off the equipment! Disgusted with their service l hope l won’t need oxygen again but l will never use them that’s for sure!!!
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October 2024 by kathy eaton
Ive used them for years now tomorrow i need electric wheelchair replacement i checked out there products exactly ? percent what i need omg !!!! I just had to edit my 5 star commet if I could give them 6 I would ive been a patient atleast 15years for just my nebulizer machine and now the medication for it I've never ever had 1 problem attitude rudeness unresolved issue never ever I don't understand why patients are giving 1 stars im not the only family member that uses Lincare and they have never had a problem tomorrow ill call Lincare and I can guarantee I'll get my new electric wheelchair as complicated as it is i know with ? percent I will not have a problem ?
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October 2024 by Judith Wolf
I have been trying to order bipap supplies for a week. They keep transferring me to different departments. I updated my new insurance info on Monday 10/14. Called yesterday not verified yet it takes. 24 hrs. Today once again, 2 times disconnected. Last time 20 minutes on hold once again disconnected. They are horrible
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October 2024 by Donna Shuttleworth
Lincare delivery and pick up of my Mother’s Oxygen. They were great!
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October 2024 by marshall levy
Carol has been an extreme pleasure to work with these has 2 weeks. She has gone out of her way to keep us up to date and well informed. We feel fortunate that we know we’re being serviced by the best company. Thank you Carol!!!!
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September 2024 by Jessica Hume
This place is horrible and should be shut down. We scheduled to have my grandmother's equipment picked up weeks ago because we had to switch to hospice. They were scheduled to pick up the equipment this past Tuesday, they never called, never showed. We called them at 4pm to find out what was going on and they couldn't tell us. The lady on the phone said they would flag our message high priority, v when we asked what that meant she couldn't tell us. Well we're two days later, my grandmother has since passed and all the oxygen equipment is still laying around in the way. This company is despicable and should not be allowed to continue this business.
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September 2024 by L G
How many 1 stars does a company need before they understand what they are doing is not working? Took over 27 minutes for a person to answer the phone. Glad I wasn't waiting for oxygen or I'd be dead. We were told they'd pick up equipment. No call, no show, next to impossible to reach. A high priority call means what, I will get a call today? " I don't know." So I should call back tomorrow and wait 33 minutes for someone who can't answer my question? Shop elsewhere. These people don't want your business if they run a company in this manner. I grew up in Hingham when businesses were people oriented; clearly not the same caliber anymore.
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September 2024 by Sadie 926
ZERO stars should be allowed because that is what they deserve. The staff at Lincare in Hingham are rude, unprofessional, and incompetent from placing orders to delivered supplies, there is ALWAYS a problem. From wrong tanks delivered, no tubings delivered with tanks, never returning phone calls, arguing with customers on and on and on. From the beginning this company has caused unnecessary stress and aggravation. The attitudes of the staff shows a complete lack of compassion, empathy or anything positive for the client. This type of attitude and work ethic puts clients lives at risk. This place should be shut down. One of the 'excuses' was short staffing, well the world is short staffed but that is no excuse for shoddy service. Do yourself a favor, go elsewhere.
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September 2024 by DMA Solutions
Alway there to help and delive whether calling office, or the pharmacy.
And I cannot say enough about the delivery drivers.
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September 2024 by jeff jeff
Received a call Friday last that my nebulizer would be delivered the following Monday. I would be given a 2 hour window for delivery. I could expect a call to schedule the delivery between 10 and 11 AM.
Today is Wednesday and no call.
I attempted to call Lincare but after struggling with a computer voice who could not understand my name even when I spelled it very slowly. They obviously bought a moron computer.
I was eventually forwarded to a phone that was never answered but I did get to listen to an inane loop that repeated the same insipid message over and over again between the announcement that my call was very important. Obviously not so very important.
I repeated the foolish effort several times with the exact same result.
Still waiting 'patiently' for the promised call and the nebulizer that I have paid for.
Sincerely Yours
Jeff Craig
