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December 2023 by Jaclyn C.
Johnathan is a true professional, if you are shopping around for a new bed you have to request him. He helped me with financing all while we had crying screaming kids running around. I wanted to hug him at the end. If you want to invest in your sleep go here and make sure he helps you ( I'm sure the other people that work there are great) but he is refined and a genuine person. Thank you Johnathan ( we got the new hybrid temperpedic.)
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November 2023 by Liz Hennessey
Phoned the Hingham store and spoke to Kenny. He was professional, upbeat and efficiently told me they had what I wanted in stock. It was extremely easy ordering and setting up delivery. Could not have been easier or more pleasant. Would certainly shop their in the future.
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November 2023 by Debbie Sheldon
We have bought several mattresses from MattressFirm. Great customer service! Friendly and accommodating making for an enjoyable experience. Thank you!?
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November 2023 by Eric Ripley
Terrific purchasing experience, sales manager Kenny Mac was great. No pressure, very informative. Hope the new mattress is a home run.
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October 2023 by Fely Paz
Jordan, our salesman, who helped myself and my husband in purchasing a new mattress was pleasant and helpful. He recommended to us the hybrid memory foam mattress based on the durability and comfort level of its use. He also showed us the other mattresses on display in the store. He let us tried and laid down on the mattress we’re purchasing to feel the difference. He has a lot of patience in answering our questions. Because of his good salesmanship, we also ended up buying two memory foam pillows to match the new mattress. We were happy of his service.???
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October 2023 by Diane Fee
Bought a Stearns & Foster mattress with the help of Sleep Expert Jordan. He was extremely pleasant, knowledgeable and spent a lot of time with us making sure we received the right mattress and pillows. He made our shopping experience very positive.
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October 2023 by Denise Santoro
Ken is very personable.Very comfortable place to shop. Everyone is very pleasant.Since I purchased my mattress there I highly recommend to anyone who asks where to shop, I refer to Mattress Firm in Hingham.
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October 2023 by Derek Robertson
Kenny was fantastic - super helpful and knowledgeable. We only use this store for our mattress needs and we will definitely be back many times.
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September 2023 by Rebecca Brown
The employee that worked with me was incredibly helpful. He was easy to speak with and made my trip feel worthwhile. Great shopping experience.
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August 2023 by Dan Larsen
My experience with Kenny and his team has been exceptional. Beyond all expectations. I had a unique situation that I did not think would get resolved but Kenny made it happen calling me multiple times and emailing. I am officially a Mattress Firm raving fan because of this experience and will be a customer for life. Thank you Mattress Firm team ?
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August 2023 by Louise Downs
Kenny Mattress Firm’s Manager in Hingham provided the best experience I’ve had buying a mattress. He was very knowledgeable about what mattress would be best and about his product line. Very accommodating and a pleasure to do business with. I highly recommend buying from this store and location.
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August 2023 by Donna French
Kenny, the store manager at the hingham shipyard location in MA is superb! He takes the time on the phone or in the store to locate exactly what you are looking for.He knows his product and quickly gets you from purchase to delivery.Thanks Kenny!Donna F.
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July 2023 by Linda
This Is one of the Nicest Stores with a large selection to purchase a mattress ,I went in looking for a new mattress and Bridgette was the Salesperson I spoke to on the phone prior to going . She listened to all my needs and showed me many mattresses that she felt would be good for me . After going back many times and trying them out I finally picked one out ! She was extremely knowledgeable & patient as well as understanding & got me the best deals and offers as well ! The Whole Staff there are a great caring team . Johnny too and Kenny the manager ! I would highly recommended This Store , Hingham Shipyard … to purchase a mattress and your bedding needs ! I would not hesitate to go back there , when it is time to buy a new one ! They truly Care And are extremely knowledgeable and Helpful Team ! Sincerely , Linda … I am a 77 year old Senior and had my last mattress for over 18 years … !!!! Thank You Bridgette For All you did for me …. And Johnny & Kenny For your support ! The Delivery Team was also excellent and very polite and took great care in setting up my adjustable bed and Mattress and removing my old mattress !!!
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June 2023 by Olivia Zanoni
Kenny is extremely friendly and knowledgeable. He made finding the right mattress and purchasing it super easy! Thank you for the excellent customer service, I highly recommend this location!
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June 2023 by Jared Neilan
As soon as we arrived, we were greeted by Kenny who helped steer us quickly to a few mattresses that fit our preferences. There is a great selection here and the mattress we selected happened to be in stock as well. Shipping was prompt and very easy to setup. Reminders through email, text messaging on delivery date was helpful.
