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November 2025 by Diane Salter
I’ve been using this location for several years. Every staff member has been great. Any issue is settled quickly and efficiently.
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October 2025 by zach smith
Do not bring dogs here for anything more than an upset stomach. Vets aren’t equipped to read X-rays and will just charge you more to “send them out to a radiologist” who should be reading them in the first place. Stick to normal vet hospitals.
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October 2025 by Elaine Mercurio
I love the new Petco store! They have added raw dog food and healthier options for dogs and cats. The on-site vet is a great service too! Its so convenient to shop here and I get everything I need. The staff is friendly and helpful.
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October 2025 by Susan Nicholson
Friendly service and variety of products
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October 2025 by menotu menotu
stuff is pretty expensive
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October 2025 by Chris Carey
Great!!
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October 2025 by Chris \u0026 Halla Crompton
Buyers be aware. They gave me a 20% discount coupon for Churu treats for cats. Couldn’t use it online when the unit price was $32.99. I went to buy it in store so I can use the coupon and the shelf price was $41.99!!! Talk about a rip off scam! Eventually the woman at checkout agreed to match the price after proceeding to explain how they need to charge more for items in store to pay for transportation! $9 extra for transpiration! Like they’re receiving every individual item via private transport! This company greed knows no limit.
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October 2025 by Janet Reynolds
Very nice staff
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September 2025 by Charli McStravick
My sister and I went to petco to get a guinea pig. My sister had already done her research but once we were in the store ready to get Elvis Gilmore we still had a few questions, the employee Amanda helped us and was able to give a amazing answers and seemed extremely knowledgeable. She was extremely kind and wonderful and Thanks to her Elvis Gilmore has everything he needs!
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September 2025 by Felicia Hayes
Great store, wonderful customer service, very convenient location
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September 2025 by Bubbles Puff91
The groomers are always very friendly and know how to make my Icy look amazing and she's always leaving really happy. Love coming here and so does Icy! 😊🐾💖
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September 2025 by Ron Coutu
Always a great experience for ACE - his regular grooming.
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September 2025 by Stephane
Paid for a service I never received – no follow-up from Petco
I brought my dog to Petco Hingham, MA (Store #1703) on August 27 for the basic bath and nail trim package. I paid upfront, including a tip trusting the job would be done professionally.
When I picked him up, the groomer coldly said she “couldn’t cut his nails because he bites” and walked away. She didn’t offer any alternative, no rescheduling, and no empathy. My dog has had his nails trimmed at multiple Petcos before and has never had an issue. He’s not aggressive this was clearly a matter of poor handling or lack of experience.
I contacted Petco support the same day and was told my case would be escalated, and that I’d receive a response within 48 hours. That never happened. I also requested for a receipt since the service was way more expensive that I quote online including 20% off that they offered. . No one followed up. No one seemed to care.
To this day, I haven’t received any resolution. I paid for a service I didn’t receive, and was completely ignored after reaching out.
Extremely disappointed with Petco’s customer service. I do not recommend this location
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August 2025 by Devin Villagracia
Piece of crap store!! Been watched and followed around the store by workers and felt very uncomfortable. Don’t shop here if you’re a minority
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August 2025 by Scott Garland
Last time I was there, the computer system wouldn't allow me to use my accumulated awards, and every time the clerk tried to apply my rewards the computer would cancel my order and my products had to be rescanned. Checking out took forever and I still couldn't use my rewards. Now I have to go back a different time, when I don't need anything, just to make sure my rewards don't expire. The clerk was very apologetic, but it still was and will be a significant inconvenience.
