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February 2024 by Jocelyn Marie Carcione Bartley
Allstate Glass is the best! My whole family uses Allstate glass for their vehicles because they are true professionals who do great work! Highly recommend!
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January 2024 by Stacey O’Leary
I’m giving 1 star only because it was fixed. But the first technician royally messed up my windshield. I was told if it had started raining, it would’ve been disastrous for the inside of my car. Luckily, that didn’t happen. The second technical was nice and thorough. So that star is for him. Wouldn’t do business here again, it was such an inconvenience.
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January 2024 by Rashid Ashraf
Excellent service and experience. From the initial phone call with Paul to the installation at my house. Highly recommended!!Allstate had to special order the glass (not the windshield), but they still got it overnight and came the next day. Safelite, with all of their locations, said that they could do the job in 10 days!!!
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January 2024 by K-C x
I had a very unprofessional experience with Allstate glass Holbrook. My father had set an appointment to replace his windshield and after instillation that same day we realized that there were many gaps in the windshield lining and our windshield was making a very loud noise while driving, they changed our windshield liner to an aftermarket one without our consent. We went back the very next day and the workers were not listening to our problem and did not admit that they installed the glass improperly. They then tried to undermine us telling us that it was the original part. We didn’t want much back, we just wanted our original windshield liner and they couldn’t provide it while walking away . My father has over 20 years experience in automotive and retail , we know how it is to work on cars and deal with customers …this was not a professional experience.
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October 2023 by Sean Forsman
The technician Ryan was super helpful solved my issue right away with no issues or bother. Great service and job done rightService: Auto windshield repair
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October 2023 by Megan Bunnell
Wish I had waited for an appointment with a more reputable company. Early interaction was very good- Allstate was quick to respond and schedule a visit. Then the trouble started. The first technician installed the wrong type of glass into our passenger window and broke the regulator. After a week of back and forth and a visit to a different mechanic to diagnose issue, Allstate admitted error and ordered the correct glass and agreed to pay for a new regulator. When they came to install the new glass, they broke the NEW regulator (appears they are unfamiliar with this particular Volvo set up)! They refused to pay for this error and have ignored multiple emails and phone calls. Very unprofessional and unfortunate.
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September 2023 by Frank N
Honestly this was the first time I have used Allstate Auto Glass. In the past I have always used another company but in the future I will continue to use Allstate. They were professional, friendly, very responsive, and patience with any and all questions that I had. This was my first time getting a windshield replaced in a vehicle with all of the safety features that they now come with. In less than 1 hour they replace the windshield and recalibrated the safety system. Naturally as soon as I got on the highway I started testing everything and it all worked perfectly. Thank you Allstate! Job very, very well done!
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September 2023 by Husspower enthusiast
A meth head wouldn't trust these people with their meth pipe. I wouldn't blame them. This place blows. Leaks in every other window, the channels fill up and propel inward instead of out, the pocket fills back out and the weather stripping cracks 2 Years in. This place is a joke. John is a theif and also won't warranty a penny from a dollar.
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August 2023 by Rachel Van Guilder
They did a great job on my windshield. I drove all the way from Arlington Texas to come see you guys. Thank you very professional.Services: Auto windshield repair
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July 2023 by Mark M.
Zero stars! I had my windshield replaced last November. The technician left a mess. It recently started leaking. I called to get it fixed under their warranty. I got the run around. Nobody ever calls you back. I finaly had to have my insurance company step in. They came yesterday and fixed it, I hope. Time will tell. However, they once again failed to clean up the mess they left. They couldn't clean the windshield. I found to suction cup marks on the glass! Plus, they damaged the dash! I spoke to my insurance company and they will be filing a claim to get the dash fixed. DO NOT HIRE THEM!!!
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April 2023 by marcelino amaro
They took my call and my claim immediately they came to my location the guy was on time super courteous and respectful! His level of professionalism was definitely a 10 !Got the job done in a very timely manner so with that being said I am super pleased and I highly recommend them.Service: Auto windshield replacement
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April 2023 by Ryan Pellerin
Mike was great while replacing my windshield! Definitely would recommend Allstate Auto glass to anyone.Service: Auto windshield replacement
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March 2023 by Marangelees Zakovyrkina
Beware of working for this company!!! They let my husband go and never paid him the last week he worked for this company!!!
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March 2023 by Hugo Costa
Mike did a great work replacing my Nissan Altima windshield. Very efficient and professional so I totally recommend it.Service: Auto windshield repair
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March 2023 by zainab alsubai
If there is a zero star;I would've given it to Allstate Auto Class.I called them for Windshield replacement. I was told $300 deductible and the guy on the phone asked for my credit card to be charged the $300 in the day of service. The same guy also told me, it will be more expensive if I don't use the insurance so I better use the insurance with the $300 deducible. I got suspicious and I called my insurance company. They said there is no deductible and the Windshield replacement is fully covered by the insurance. I cancelled and went to another vendor where I was never asked for $300 upfront. buyers be aware of the place.