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March 2024 by vickie hernandez
Worst place to call and order anything, they can be there standing and talking and dont pick up the call i was calling 3 times for 10 minutes everytime and they dont pick up and the last time i was already in front of their door inside my car looking at them laughing and talking and they dont care went they decide to pick the call i was inside the store and they was so rude until the notice that it was me who was talking to them.Parking: Its not about the parking its about costumer services and do your job.
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March 2024 by Erick Brito
I did not like it personally because not all put some of the employee are very rude and they have a nasty attitude and i got discriminated for my skin color and my accent ?
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March 2024 by Ayden Galvao
Good pizza but they do not know how to cut
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February 2024 by Katrina and the Wags
I ordered delivery and received the wrong sandwich. I called to see if they could send the correct sandwich and before I could ask I was put on hold and then asked to text a photo of the food to the employee's personal phone- super weird and unprofessional! I sent the photo and was put on hold again, finally coming back to say that the manager approves the photo and here's my options. At that point I say no to both offers and request a refund for the item, a measly $6.99. While being put on hold again I hung up. Fed up. Won't be ordering again. Zero start customer service.
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January 2024 by Bibianna Amaral
So, I ordered a steak & cheese sub, pepperoni cheesy bread & cookie /brownie bars & there was more cheese than steak & veggies than anything else.. Nevermind the brookie bars where terribly cut & my cheesy bread wasn’t even Cut!’
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December 2023 by Shay
Food took to long and got delivered cold couldn't even enjoy
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December 2023 by william donahue
Been throwing up for 3 days now. Thanks for the food poisoning dominos!
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November 2023 by John Conille
They don’t answer phone and the service is horrible don’t go there please save your money and time.
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November 2023 by Fatima O
I told me self I would never order from here again and I did because I didn’t have any other options and it doesn’t give you the option online to order from another dominos. Let me say this the lady who works there wouldn’t give me her name she’s very rude, and the cooks think everything is a joke! My pizza was undercooked with the dough not even done.Who wants to eat raw dough? I drove all the way to Holbrook and I wanted her to remake it or give me my money back and then she had the nerve to try and refund me for one pizza. The pizza isn’t done and if I get sick they will be the one the one blame. She then refunds me partial of the money and then tries to snatch it out of my hand. What kind of customer service is this seriously? I just told her it wasn’t fully cooked who wants to eat dough? Never ordering from here again and who ever owns this dominos please get some better workers who understand customer service because this is the worst customer service experience I've encountered with dominos and it will be my last! A disgrace to the dominos company, never felt so disrespected by employees before! Shame on all 3 of you! Now imagine if I was the CEO of Dominos, they would have been fired on the SPOT!
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November 2023 by paul torrey
Who doesn't like Domino's good food and cheap prices staff is very friendly
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September 2023 by Dorothy Bertoni
Don’t go to the Domino’s on Norfolk Rd in Holbrook if you have food allergies. Ordered a gluten free pizza for my daughter with Celiac disease but they gave me a regular pizza. Tried calling the store but was hung up on and then no answer until my husband was walking through the door. The manager made the gluten free pizza but then put it on the counter with regular pizzas and cut it with the same knife used on other pizzas. My husband pointed out the cross contamination. The manager said she wasn’t making another pizza, canceled our order and told my husband to get the f out. No refund either. Dominos customer service is a joke. Shame on you Domino’s. Do better.
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September 2023 by Omar beteta :V
The girl is making pizza and she doesn't wear gloves, that's not clean. And after kneading the pizza, answer the phone again and then make the pizza again.
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August 2023 by Dorothy C.
Don't go to the Norfolk Rd. Holbrook chain if you have food allergies. My husband and I ordered a gluten free pizza for our daughter with Celiac disease. A regular pizza was delivered. Husband tried calling the store, was hung up on once and the other time no answer until he was walking in their door. He returned with the pizza and asked for a gluten free pizza. The manager made it but put in on the counter along with the regular pizzas. She proceeded to cut it using the same knife she used on the regular pizzas. He pointed out the cross contamination. She said she wasn't remaking it, canceled the order and told him to get the f out. Never refunded the money for the one they gave us in error. Reached out to Dominos customer service which was a joke. Makes me cringe wondering what we haven't seen in the past and lucky she has never gotten seriously I'll. SHAME ON YOU DOMINOS
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August 2023 by jeff younie
Quick budget pizza. Always on point. Dipping sauce should be free..
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August 2023 by Linda P.
HORRIBLE! I ordered pizza tonite & it was just left on my front stairs, so, when we discovered it, after it was overdue 25 minutes, my pizza was full of ANTS!!! I Immediately called Dominos and was told that they couldnt help me... pizza Was delivered & delivery boy had taken a PICTURE of it on my front stoop proving it. He said he rang the bell and knocked but nobody heard a thing (and my home is very small!). They even refused to credit my credit card for the inedible dinner!! I have NEVER heard of such HORRIBLE CUSTOMER SERVICE!! No replacement dinner OR credit!! BEWARE OF HOLBROOK DOMINOS! FOOD DELIVERIES SHOULD BE HANDED OVER TO THE CUSTOMER PERSONALLY, NOT LEFT ON FRONT STAIRS! I mean, its PERISHABLE, and it summertine with all the bugs! Fine to leave a Amazon package at the doie - but NOT fresh food!!
