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“Had a great experience, very professional and great personalities both Dr. and nurse. I definitely would highly recommend for a positive and professional experience. Thank You”
“Fastest labs was great. I had to go for multiple screens and they were always friendly and willing to work around my schedule. No issues with this place and if I need these types of services again I’ll certainly be using them???”
“Just as the reviews said they are great!! No wait, we registered online and turns out walk ins are easy as long as it’s after 830 or 9am. Notes! I took my elderly mom there, blood draw took no time it was very comfortable. The staff is very friendly and supportive. Will definitely be going back for future tests!”
“This place is filled with hope. The care and love from the staff is evident. They care every step of the way. If you feel lost or confused or unsure this is the place to go.”
“I get extremely anxious when I need to have bloodwork done. I've passed out a few times before in my younger years. It's just something I dread and my mind won't stop over thinking it. Yes I'm sure nobody likes getting it done, but Bonnie and Patience make me feel welcomed, respected, comfortable and most importantly relaxed. I will not go to any other laboratory because of the two of them. They both are very kind, considerate, gentle and caring. Bonnie and Patience always have a smile on their faces. Unfortunately, lately I've been there quite often, but each time my experience is the same. Yesterday I had Bonnie in the morning and Patience in the afternoon. Today Patience called me late afternoon right before closing and said that I needed to come back for more lab work for one of my doctors. I asked her " When do you close and she said 10 minutes, but don't worry if you want to come now I will take you." So, I ended up going up there after the call. She took me right in. Now that is great customer service! Check in is fast and efficient. If you bring your license and insurance card it's even quicker. I usually walk in and I have never waited more than 5 minutes. However, you can make an appointment online and they always have plenty of appointment times available. Quest on Winthrop St makes the process of getting my lab work done bearable. Anywhere else makes me cringe and want to turn around and go home.”
“My experience at this lab was 100% different from my prior experience at the Marlborough location. My technician was kind, efficient, and on time with taking my blood for a glucose tolerance test. It was worth the drive!”
“I gotta say Quest has to have the friendliest staff they are absolutely the best than my other options. In fact my only other option for Saturday labs is 20 miles away and they are always busy. In fact I went 6 months ago and I went for 8am and got there at 745 I left at 840 and I had an appointment. I went to Quest as a walk in on Saturday at 7a I was on my way at 718a.”
“The phlebotomist I had was amazing! She got me on the first try and said she was known as the "vein whisperer"- so true! I brought my baby and she was so accommodating, totally understood, even held the double doors for us on the way out. Fast check in, awesome staff, great blood draw!”
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“The phlebotomist was extremely professional, prompt, courteous and gave a wonderful needle. She was friendly and paid extra attention to making me feel at ease - she even had a whiteboard with entertaining riddles on it to create a relaxing atmosphere.”