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March 2024 by Jon Lucier
I regularly use this store for most of my mailings and I always receive the most courteous and professional service. Today, Rebekah was extremely helpful and made sure all my needs were met, and did it all with a genuine smile and delightful demeanor.
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January 2024 by Patricia Smith
Great service
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January 2024 by Ray McDermott
Called 4 times over 20 minutes with no one picking up. They have no voicemail either to request a call back. The phone only ring 3-4 times, leading me to believe they are hanging up.Update - Called 10 minutes after posting review and they picked up immediately ...
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October 2023 by Derek DePaolo
Beka and her associates helped me more the I can put into words. I will go out of my way to ship from Holden UPS store. Thank you so much.
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October 2023 by Jeffrey Bastress (Realtor Extraordinaire)
Says open to 6:30pm. I got there at 6:05 and told they are open to 6:30, but can't ship boxes out after 6pm. Really?? Why be open then?? Not happy.
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August 2023 by Robin Nilson
Just learned that last half hour of the day here is ONLY for returns and barcodes- NOT shipping, bc they close down the computers. Just an FYI to save you a trip
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July 2023 by JPenner Rose
I have been using this store for over 5 years and have had 100% positive experiences every time and I sometimes bring in piles of returns at a time. I wait for others who may have just one or two returns to go ahead of me so it works out for everybody. The clerks are amazingly courteous and friendly.
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June 2023 by Julie Goonan
I have been using this store for over 5 years and have had 100% positive experiences every time and I sometimes bring in piles of returns at a time. I wait for others who may have just one or two returns to go ahead of me so it works out for everybody. The clerks are amazingly courteous and friendly.
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May 2023 by Diane Dougherty
This is the best experience I have had at a shipping store. They helped me find the perfect box and were patient while I confirmed addresses.
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May 2023 by Alex Lopatin
Charging $3 to print their own label! When in other locations they just scan the QR code and print it for free.
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February 2023 by Rosilane Snyder
Josh is very professional and kind at the same time. I had so many packages to return and he was extremely nice. Also he answered all my questions and helped me. Great service! Thank you Josh?
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December 2022 by Aaron Barilone
I usually go here all the time never had an issue I come in with eight packages to send out for the holidays and the guy that was working here kept leaving me to help other customers at another register he would help me with two packages and then he would take another customer at a different register not even say anything and just leave he did it three times so I took the rest of my packages and I left I waited in line just like everybody else this worker should be talk to and reprimanded and not to mention he had people’s packages scattered throughout the floor with labels just sitting beside it that’s how people’s packages get lost as he’s tripping over them
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September 2022 by Steven S.
I have beeb using this store for my business for 3 years. There was a change in management last year. I have not had any problems with service there
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May 2022 by Maureen Harmonay
I wish I had read some of the previous reviews before I entrusted a wedding gift to this UPS store.Almost a week after I dropped off a beautiful package and card to be sent to a young couple in MA, I learned that my package had been mislabeled by one of the employees in this store. It was sent to North Carolina. Now, the couple will not receive my gift in time, my beautiful packaging and card have been ripped open and ruined, and I am extremely angry and upset at this ridiculous incompetence. They had ONE JOB and didn't do it properly. Many people have been hurt and I will never use this store again.
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April 2022 by Shumayl Arshed
New management is very friendly, helpful, always try to save cost and time of customers, very good and helpful staff as well
